Cleaning Supervisor – Day Shift, Great Benefits & Growth

Mount Charles; Lisburn; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Employee assistance

Financial education

Company events

Job summary

Mount Charles Group is a large, privately owned facilities management provider recruiting a Cleaning Supervisor for Lisburn Leisure Complex, Lisburn. The role involves quality audits, client meetings and staff coordination in a fast-paced environment.

The ideal candidate has exceptional customer service, strong attention to detail, and is capable of supporting payroll, stock control and health & safety compliance. A flexible, dedicated team player is essential for weekend and holiday cover.

Qualifications

• Exceptional customer service skills.
• Strong attention to detail.
• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential.
• Previous work experience in customer service employment.
• Basic statutory training in reading, writing, speaking and listening to understand safety and work instructions.

Responsibilities

• Contract auditing and quality checks as per schedule.
• Meet with clients and maintain positive relationships.
• Assist with payroll when needed.
• Check staff uniforms and ensure hygiene standards.
• Support induction training for new starts and site moves.
• Ensure all staff perform duties to best of their ability.
• Keep stock and supplies (toilet tissue, soap, dispensers).
• Keep the store area tidy and colour coded.
• Be flexible and cover holidays as needed.
• Comply with health, safety and HACCP regulations.

Skills

Customer service

Attention to detail

NVQ/SVQ Level 1 Cleaning

Basic literacy/communication

Education

NVQ/SVQ Level 1 Cleaning

Job description

Mount Charles Group is a large, privately owned facilities management provider recruiting a Cleaning Supervisor for Lisburn Leisure Complex, Lisburn. The role involves quality audits, client meetings and staff coordination in a fast-paced environment.

The ideal candidate has exceptional customer service, strong attention to detail, and is capable of supporting payroll, stock control and health & safety compliance. A flexible, dedicated team player is essential for weekend and holiday cover.