Cleaning Supervisor

Robertson Group; West Carr; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

33 days annual leave

Private pension

Life assurance

Cycle to Work scheme

Discounts with retailers

Annual flu vaccine

Health & Wellbeing advice

Job summary

Robertson Facilities Management (RFM) is seeking a Cleaning Supervisor to lead a team in delivering high standards of cleaning across our site. You will manage rotas, training and cover arrangements while ensuring quality and safety are maintained in line with contractual KPIs.

The role requires experience in commercial cleaning, a strong customer focus, and the ability to work with limited supervision. DBS enhanced with Child Barred List checks is required before starting.

Qualifications

• Experience of cleaning in a commercial setting is required.
• Experience leading a team or supervising staff preferred.
• Good customer care and communication skills are essential.
• Ability to prioritise tasks with limited supervision.
• Knowledge of Health & Safety best practices and COSHH regulations.

Responsibilities

• Maintain and supervise cleaning staff to meet KPIs and schedules.
• Arrange duty rotas, training and cover for overtime or leave.
• Liaise to provide cover and complete timesheets.
• Allocate work, perform quality checks and ensure waste procedures are followed.
• Ensure safe working methods and report accidents.
• Monitor stock usage and complete stock records.
• Respond to helpdesk requests as directed by the Cleaning Manager.

Skills

Cleaning industry experience

Team leadership

Customer care

Initiative & prioritisation

H&S knowledge

COSHH awareness

Independent working

DBS check readiness

Job description

Responsibilities

• Maintain and supervise the performance of cleaning staff in line with contractual KPIs. This will include training and arrangements of duty rotas and cover arrangements.
• Liaise with the Cleaning Manager to help provide cover for overtime, annual leave, absence etc and complete relevant staff timesheets.
• Allocation of work and quality control, check work schedules and resolve problems. Assist in compliance with the site waste management procedures.
• Ensure that RFM procedures and practices are adhered to i.e., Health & Safety and COSHH
• Ensure that the cleanliness of the site is maintained to the required standards by liaising with the Cleaning Manager on completion of quality audits.
• Check all equipment is clean in good working order reporting any faults to the Soft Services Manager
• Ensure safe working methods and report all accidents and incidents as appropriate
• Ensure efficient stock control, usage of materials and complete stock spreadsheets
• Respond to any helpdesk calls efficiently and on time as may be directed from time to time by the Cleaning Manager

Experience & Requirements

• Experience of cleaning in a Commercial capacity.
• Experience as a Team Leader or Supervisor preferred.
• Good customer care skills.
• Able to exercise initiative and prioritise duties accordingly.
• Knowledge of Health & Safety best practises.
• Awareness of COSHH regulations.
• Able to work to a high standard against agreed timescales with limited supervision.
• The successful candidate will require an Enhanced DBS with Child Barred List Check before starting in the job.

About Our Team

People are at the heart of everything we do and achieve at Robertson. To fit right into the team you'll be friendly, professional and care about the job you do; listen to customers and work with your colleagues to support them as a team; follow procedures that keep you and our customers safe and help us maintain high standards; share our pride in making a real difference.

About the Company

Robertson Facilities Management (RFM) provides hard and soft FM services, grounds maintenance and energy services for single and multi-site locations throughout the UK. We work across sectors including education, healthcare, emergency services and commercial, assuring our customers of high-quality, best value and a sustainable approach. RFM has grown significantly since its inception in 1999, with a turnover of £181m for FY2025 and employs more than 1500 people. We are now on a growth trajectory, with ambitious plans to grow the business to £300m turnover by 2030. Our plans for growth require RFM to 'make the market', and to be at the forefront of high value opportunities in the FM marketplace.

Our Values

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters. We are determined to succeed Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit. We are one team We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson.

What's in it for you?

In addition to the hourly rate, we offer a wide range of rewards and benefits:

• 33 days annual leave
• Private pension
• Life assurance
• Cycle to Work scheme
• Rewards platform for discounts with retailers, supermarkets, restaurants and more
• Annual flu vaccine
• Free Health & Wellbeing advice

Diversity & Inclusion

When it comes to diversity and inclusion, we see things differently at Robertson. We're a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That's why we're working to create a truly inclusive workplace where everyone can feel welcome, included, and where we can all be our authentic selves.