Cleaning Site supervisor

Norse Group LTD; Norwich; On-site; GBP 15,000 - 17,000; Part time

Benefits offered by this job

Company uniform provided.

20 days annual leave + bank holidays (

Training and development opportunities

Career progression opportunities.

Cycle to Work Scheme

Employee discounts and benefits.

Paid police vetting checks.

Free onsite parking.

Pension scheme enrolment.

Job summary

Norse Group LTD requires a Cleaning Site Supervisor for County Hall Norwich. Part-time role (20 hours/week, Mon-Fri 16:00-20:00) based at County Hall Norwich, supporting the Cleaning Manager and senior cleaners to maintain high standards of cleanliness, service, safety and client satisfaction.

The role involves day-to-day supervision of cleaning operations, coordinating with the client, and ensuring compliance with company policies and procedures. Police vetting is required for this position.

Qualifications

• Previous supervising or leading teams.
• Strong organisational and time-management skills.
• Excellent attention to detail and commitment to high standards.
• Good customer service and communication skills.
• Basic IT skills, including Microsoft Office applications.
• Ability to successfully complete police vetting clearance requirements.

Responsibilities

• Operational Management: Manage daily staff attendance and sign-in procedures; Allocate work areas and duties to cleaning staff; Conduct regular site inspections and quality assurance checks; Monitor cleaning standards and take corrective actions; Raise and monitor work orders; Coordinate hospitality clearances and returns.
• People Management: Supervise, support and motivate Senior Cleaners and Cleaning Operatives; Manage sickness absence procedures and return-to-work interviews; Support recruitment activities and onboarding; Deliver inductions, toolbox talks and on-the-job training.
• Administration: Prepare, print, laminate and distribute notices; Check and submit timesheets on time; Assist with stock control and ordering; Attend regular team meetings and provide updates.
• Health, Safety and Compliance: Ensure compliance with Health & Safety legislation and company procedures; Follow safe working practices; Ensure adherence to COSHH, Risk Assessments and Method Statements; Report accidents, incidents, hazards and near misses promptly.

Skills

Team supervision

Time management

Attention to detail

Customer service

Microsoft Office

Police vetting clearance

Tools

Microsoft Office

Job description

Cleaning Site Supervisor - County Hall Norwich

£14.47 per hour

We have a successful partnership with County Hall and are seeking to recruit an experienced and motivated Cleaning Site Supervisor on a part-time, permanent basis.

This position is based at County Hall Norwich and involves working 20 hours per week, Monday to Friday, 16:00-20:00.

The successful candidate will play a key role in supporting the Cleaning Manager and working alongside the Senior Cleaners by overseeing the daily operation of a large onsite cleaning team, ensuring that high standards of cleanliness, customer service, safety and compliance are consistently maintained.

The Role

As the Cleaning Site Supervisor, you will be responsible for the day-to-day supervision and coordination of the cleaning operations across the site. You will provide leadership and support to the cleaning team, ensuring all tasks are completed efficiently and to the required standards.

You will work closely with the Cleaning Manager, Senior Team, and client representatives to ensure that cleaning and support services are delivered effectively while maintaining compliance with company policies, procedures, and client requests.

This role is subject to satisfactory police vetting clearance.

Key Responsibilities

Operational Management

• Manage daily staff attendance and sign-in procedures.
• Allocate work areas and duties to cleaning staff.
• Conduct regular site inspections and quality assurance checks.
• Monitor cleaning standards and take corrective action where required.
• Raise and monitor work orders as necessary.
• Coordinate hospitality clearances and hospitality returns.

People Management

• Supervise, support and motivate Senior Cleaners and Cleaning Operatives.
• Manage sickness absence procedures, including return-to-work interviews and attendance documentation.
• Support recruitment activities, including interviews and onboarding.
• Deliver inductions, toolbox talks and on-the-job training.

Administration

• Prepare, print, laminate and distribute operational notices, posters and documentation.
• Check, prepare and submit timesheets accurately and on time.
• Assist with stock control and consumable ordering.
• Attend regular team meetings and provide updates.

Health, Safety and Compliance

• Ensure compliance with Health & Safety legislation and company procedures.
• Always follow and promote safe working practices.
• Ensure adherence to COSHH regulations, Risk Assessments and Method Statements.
• Report accidents, incidents, hazards and near misses promptly.

About You

• Previous supervising or leading teams.
• Strong organisational and time-management skills.
• Excellent attention to detail and commitment to high standards.
• Good customer service and communication skills.
• Basic IT skills, including Microsoft Office applications.
• Ability to successfully complete police vetting clearance requirements.

What We Offer

• Company uniform provided.
• 20 days annual leave plus bank holidays (pro rata).
• Ingoing training and development opportunities.
• Industry-recognised qualifications and apprenticeship programmes.
• Career progression opportunities.
• Cycle to Work Scheme.
• Employee discounts and benefits.
• Paid police vetting checks.
• Free onsite parking.
• Pension scheme enrolment.

We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.

We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the closing date, please assume that your application has not been successful and will not be progressed to the next stage.