Cleaning Operative

Sodexo Group; Greater London; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Online wellbeing platform access

Employee assistance programme (EAP)

24h virtual GP service

Sodexo Discounts Scheme

Pension Plan

Learning and development tools

Bike to Work Scheme

Enhanced benefits and leave policies

Job summary

Sodexo Group is seeking a Cleaning Operative for a 6-month fixed-term contract at the GSK HQ, London. The role covers 36 hours weekly, with shifts Mon-Fri 17:00–23:20 and Sat 9:00–15:20, at £14.80 per hour, plus Sodexo employee benefits.

The job focuses on delivering day-to-day facilities services, maintaining high cleanliness and safety standards across allocated floors, and ensuring continuity during maternity cover with timely, professional service.

Qualifications

• Strong team player with experience in customer-focused environments.
• Good customer service and communication skills.
• Ability to work independently and stay motivated.
• Capable of working under pressure and managing priorities.
• Communicate professionally with customers and colleagues across teams.
• Strong attention to detail and high standards.

Responsibilities

• Service, replenish stock, clean and maintain housekeeping areas to standard.
• Respond to customer requests professionally and promptly.
• Maintain washrooms, kitchens, and fridge areas in a clean, safe condition.
• Manage waste disposal and confidential waste per procedures.
• Respond to ad-hoc cleaning requests across the site.
• Maintain professional appearance and wear company uniform correctly.
• Adhere to health and safety policies and site rules.
• Attend required training and development sessions.

Skills

Team player

Customer service

Independent worker

Work under pressure

Professional communication

Attention to detail

Job description

Job Description

• 36 hours per week
• 6 Month FTC
• Mon-Fri 17:00 to 23:20 Sat 9:00 to 15:20
• £14.80 per hour
• Plus, our Sodexo employee benefits package

Cleaning Operative - GSK HQ, 79 New Oxford Street, London, United Kingdom, WC1A 1DG

Job Purpose

To deliver day-to-day facilities services across allocated floors, ensuring a clean, safe, and professional working environment. The primary focus of this role is to maintain continuity of housekeeping services during a period of maternity leave cover, ensuring all services are delivered in a confident, efficient, and timely manner with minimal disruption to customers.

The successful candidate will be courteous, helpful, and efficient, consistently maintaining high standards of cleanliness, customer service, and Health & Safety compliance, while seeking opportunities to improve service quality and standards.

Key Responsibilities

• Service, replenish stock, clean, and maintain all housekeeping areas within allocated floors to the required company standards, ensuring customer expectations are consistently met.
• Respond positively, professionally, and promptly to all customer requests and operational requirements.
• Maintain washrooms, vending areas, kitchens, and fridge areas in a clean, safe, and orderly condition.
• Collect, segregate, and manage waste disposal, ensuring all internal and external bins are maintained appropriately.
• Manage the collection and disposal of confidential waste in line with company procedures.
• Respond efficiently to ad-hoc cleaning requests across the site.
• Demonstrate high standards of personal presentation and hygiene, ensuring company uniform is always worn correctly.
• Adhere to all company and client policies, procedures, site rules, and regulations.
• Comply with Health & Safety procedures and safe working practices at all times.
• Attend all required training sessions and development activities.
• Maintain punctuality and adhere to designated working and break times.

Key Accountabilities

• Complete all required training relating to cleaning and facilities services delivery.
• Carry out scheduled cleaning tasks as directed by the Supervisor.
• Maintain professional standards of appearance and conduct while on duty.
• Ensure compliance with all client and company procedures and policies.
• Contribute effectively to maintaining continuity and quality of service during the maternity cover period.

Skills & Experience

Essential Skills and Competencies

• Strong team player with experience working within a customer-focused environment.
• Good customer service and communication skills.
• Ability to work independently and remain self-motivated.
• Capable of working under pressure and managing competing priorities effectively.
• Ability to communicate professionally with customers and colleagues across multi-service teams.
• Strong attention to detail and commitment to maintaining high standards.

Experience

• Previous experience in housekeeping, cleaning, facilities, or support services is desirable.
• Knowledge of Health & Safety procedures and safe working practices preferred.

Personal Attributes

• Reliable and punctual
• Professional and courteous manner
• Flexible and proactive approach to work
• Positive attitude with a willingness to learn
• Commitment to delivering high-quality service standards

Why Sodexo?

Working with Sodexo is more than a job; it’s a chance tobe part of something greater.

Belong in a company and team that values you foryou.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.