Cleaning Manager

OCS; Manchester; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Award-Winning Employer

Digital Learning

Retail Perks a.k.a Hapi app discounts

Professional Growth

Flexible Pay

Job summary

OCS is seeking a Site Cleaning Manager for AO Arena Manchester to lead cleaning operations, manage staff rotas, ensure hygiene standards and uphold safety policies. You will act as the primary liaison for the client and OCS management, driving continuous improvement across site facilities.

The ideal candidate will have people management experience, strong attention to detail and excellent communication skills to support a high‑profile venue in a dynamic event schedule.

Qualifications

• Experience managing cleaning teams and rotas.
• Strong focus on safety, hygiene and standards.
• Excellent client liaison and communication skills.

Responsibilities

• Ensure operations conform to H&S policies and COSHH risk assessments.
• Act as first point of contact for client and OCS management.
• Coordinate with customer representatives on requirements and concerns.
• Organise rotas and complete wage and paperwork.
• Manage equipment, stock levels and consumables.
• Assist with staff training and development.
• Provide regular reporting on operational performance.

Skills

People management

Attention to detail

Communication

Right to work in UK

Education

BICS qualification preferred

Job description

About the Role

We are seeking a highly organized and motivated individual to join our team as a Site Cleaning Manager. As the Cleaning Manager, you will be managing the cleaning operations within the venue, ensuring cleanliness, hygiene, and overall maintenance standards are consistently met. Your primary focus will be to lead a team of cleaning staff, manage schedules, and enforce safety protocols to create a clean and welcoming environment for visitors and staff.

Days of Working

Shifts will vary across the week dependent upon the event schedule.

Location

AO Arena Manchester

Key Responsibilities

• Ensure that the contract operates within H&S policies and procedures and in line with COSHH and risk assessments.
• Act as the first point of contact for our client and OCS management.
• Work with customer representatives to address any specific requirements or concerns.
• Organise rotas and complete wage and other paperwork
• Manage equipment, materials and stock levels
• Assist with training
• Provide regular reporting on operational performance

Ideal Candidate Criteria

• Must have Right to Work in the UK
• Experience in a similar role - BICS qualification preferred
• Strong people management skills
• Good attention to detail and high standards of work
• Strong communication skills - essential for client liaison

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.