Cleaning Manager

Sodexo; Greater London; On-site; GBP 40,500 - 49,500; Full time

Benefits offered by this job

Wellbeing platform

Employee Assistance Programme

24hr virtual GP Service

Sodexo Discounts Scheme

Pension Plan

Learning and development tools

Bike to Work Scheme

Job summary

Sodexo London headquarters is seeking a Cleaning Manager to lead the daily cleaning operation, oversee two Supervisors, and drive high cleanliness and safety standards across the site. You'll plan rotas, monitor quality, manage budgets and supplier performance, build strong client relationships, and champion continuous improvement while delivering an outstanding workplace experience.

This full-time role offers a Monday to Friday schedule, with a competitive salary and comprehensive benefits

Qualifications

• Proven experience managing a large or complex cleaning operation, ideally in a corporate or commercial setting.
• Experience leading supervisors and operational cleaning teams.
• Strong knowledge of professional cleaning methods, machinery, chemicals and equipment.
• Sound understanding of Health & Safety legislation, including COSHH, risk assessments and safe working practices.
• Experience managing cleaning schedules, quality standards and service performance.
• Excellent leadership, communication and people management skills.
• Strong organisational skills with the ability to manage multiple priorities.
• Experience managing budgets, labour costs, stock and operational resources.
• Excellent customer service and stakeholder management skills.

Responsibilities

• Lead and manage the daily cleaning operation across a high-profile corporate site.
• Inspire, coach and develop Cleaning Supervisors and the wider team.
• Deliver consistently high standards of cleanliness, hygiene and workplace presentation.
• Plan rotas, staffing levels and resource allocation to meet operational needs.
• Carry out regular quality inspections, audits and performance reviews.
• Build strong relationships with client stakeholders and respond promptly to service requests.
• Ensure compliance with Health & Safety legislation, COSHH and safe systems of work.
• Manage cleaning equipment, consumables and stock efficiently.
• Monitor budgets, labour costs and supplier performance.
• Coordinate cleaning activities around meetings, events and business requirements.
• Drive service improvements, sustainability initiatives and customer satisfaction.

Skills

Leadership

Team management

Health & Safety

COSHH

Budget management

Stakeholder management

Scheduling

Customer service

Education

IOSH Managing Safely

BICSc or equivalent

Job description

• Full time
• Monday to Friday - 08:30-17:00
• £45000 per annum plus our Sodexo employee benefits package
• Opportunities for professional development

Cleaning Manager

London EC1A 4HT

At Sodexo, we're passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees.

Sodexo is looking for an experienced Cleaning Manager to lead the delivery of cleaning and hygiene services at one of our prestigious London headquarters.

This is an excellent opportunity for an established cleaning professional who enjoys leading teams, driving high standards and delivering an exceptional workplace experience. You'll play a key role in ensuring the building remains clean, safe and professionally presented while building strong relationships with both colleagues and the client.

Reporting to the Facilities Services Manager, you will lead two Cleaning Supervisors and oversee the wider cleaning team, ensuring all planned, periodic and reactive cleaning activities are delivered safely, efficiently and to the highest standards.

You will be responsible for managing resources, maintaining compliance, monitoring quality, controlling budgets and driving continuous improvement across the cleaning operation.

Key responsibilities:

• Lead and manage the daily cleaning operation across a high-profile corporate site.
• Inspire, coach and develop Cleaning Supervisors and the wider team.
• Deliver consistently high standards of cleanliness, hygiene and workplace presentation.
• Plan rotas, staffing levels and resource allocation to meet operational needs.
• Carry out regular quality inspections, audits and performance reviews.
• Build strong relationships with client stakeholders and respond promptly to service requests.
• Ensure compliance with Health & Safety legislation, COSHH and safe systems of work.
• Manage cleaning equipment, consumables and stock efficiently.
• Monitor budgets, labour costs and supplier performance.
• Coordinate cleaning activities around meetings, events and business requirements.
• Drive service improvements, sustainability initiatives and customer satisfaction.

What we're looking for:

We're looking for a confident and experienced leader who can motivate teams and consistently deliver outstanding service.

• Essential
  • Proven experience managing a large or complex cleaning operation, ideally within a corporate or commercial environment.
  • Experience leading supervisors and operational cleaning teams.
  • Strong knowledge of professional cleaning methods, machinery, chemicals and equipment.
  • Sound understanding of Health & Safety legislation, including COSHH, risk assessments and safe working practices.
  • Experience managing cleaning schedules, quality standards and service performance.
  • Excellent leadership, communication and people management skills.
  • Strong organisational skills with the ability to manage multiple priorities.
  • Experience managing budgets, labour costs, stock and operational resources.
  • Excellent customer service and stakeholder management skills.
  • Confident using workplace systems for reporting, audits, rota planning and performance monitoring.
  • Flexible approach, with the ability to support operational requirements outside normal working hours when needed.

• Desirable

  • A recognised cleaning industry qualification (such as BICSc) is desirable, or equivalent experience managing large-scale commercial cleaning operations.
  • IOSH Managing Safely or similar Health & Safety qualification.
  • Experience within a high-profile corporate headquarters.
  • Knowledge of specialist cleaning services and sustainable cleaning practices.
  • Experience managing specialist contractors and driving continuous improvement initiatives.

Why Sodexo?

Working with Sodexo is more than a job; it's a chance to be part of something greater.

Belong in a company and team that values you for you.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We're a Disability Confident Leader employer.We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Ready to be part of something greater?

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications