Cleaning Assistant

Newcastle United Football Club; Newcastle upon Tyne; On-site; GBP 18,000 - 21,000; Full time

Job summary

Newcastle United Football Club in Newcastle upon Tyne is seeking a reliable Cleaning Assistant to join our Venue Operations team. The role focuses on preparing and maintaining event spaces to ensure a welcoming, high standards of cleanliness for a wide range of events, including home matches.

You’ll work independently and with colleagues, supporting before, during and after events. Flexibility to cover matchdays and other scheduled events, including evenings and weekends, is essential.

Qualifications

• Previous experience in cleaning or similar role.
• Able to work evenings, weekends and public holidays.
• NVQ Level 2 or COSHH training is advantageous but not essential.

Responsibilities

• Clean, prepare and maintain event rooms to a consistently high standard.
• Carry out general cleaning duties including sweeping, mopping, vacuuming and floor maintenance.
• Use cleaning equipment safely and correctly, including manual-handling as required.
• Complete daily, weekly and monthly cleaning tasks efficiently and with minimal supervision.
• Deliver excellent customer service and communicate positively with colleagues.
• Provide cleaning support before, during and after home matches and other events at the stadium.
• Follow health and safety requirements, Club policies and working procedures.

Skills

Cleaning experience

Reliability

Teamwork

Flexibility

Customer service

Education

NVQ Level 2 or equivalent

Job description

Permanent, Full Time (Match Day working included)

Closing Date: 2 October 2026

Be part of something bigger. Help us create exceptional environments and experiences.

We are the heartbeat of the city, a club with bold ambitions on a global stage and deep roots in our community. If you're driven to raise the bar, make an impact and contribute to a high-performance culture, you'll find the platform, the people and the pride to do your best work here.

We work as One Club, with excellence, integrity, accountability and relentless ambition shaping how we work together.

This is a great opportunity to develop, learn and make a real contribution in a fast-paced and exciting environment. You'll be encouraged to bring curiosity, take ownership, share ideas and keep improving, helping us move Newcastle United forward, together.

About the role

We're looking for a reliable and hardworking Cleaning Assistant to join our Venue Operations team.

This role will be primarily focused on cleaning and preparing our event rooms, helping to ensure these important spaces are consistently clean, welcoming and ready for the wide range of events held at St. James' Park.

You'll take pride in maintaining high standards across your allocated areas, working independently and alongside colleagues to deliver an excellent experience for guests, visitors and colleagues. You may also provide additional cleaning support across the stadium, including before, during and after home matches and other events.

What you'll do

You'll:

• Clean, prepare and maintain event rooms and associated areas to a consistently high standard.
• Carry out general cleaning duties, including sweeping, mopping, vacuuming and maintaining floors.
• Use cleaning equipment safely and correctly, including completing manual-handling activities where necessary.
• Complete daily, weekly and monthly cleaning tasks efficiently and with minimal supervision.
• Deliver excellent customer service and communicate positively with colleagues.
• Provide cleaning support before, during and after home matches and other events held at the stadium.
• Follow all relevant health and safety requirements, Club policies and working procedures.

About you

You'll have previous experience in a cleaning or similar role and take genuine pride in delivering high standards.

You'll be able to manage your time effectively, work confidently with minimal supervision and contribute positively as part of a wider team. Strong communication skills, reliability and a helpful, approachable manner will also be important.

As our events and fixtures can take place outside standard working hours, you'll need the flexibility to work home matchdays and other scheduled events, including some evenings, weekends and public holidays.

A relevant cleaning qualification, such as an NVQ Level 2, and industry training in areas such as COSHH would be great, although these are not essential.

The team

You'll be part of a friendly, supportive and dedicated team who will help you settle in and succeed. We value curiosity, teamwork and a positive approach, and we're committed to creating an environment where people feel trusted, included and empowered to do their best work.

We work with high standards and a continuous improvement mindset, supporting each other as One Club and taking pride in doing the right thing

United As One

We're committed to building an inclusive, high-performance culture where everyone feels safe, respected and able to thrive. Equality, diversity and inclusion are central to who we are, and we believe the diversity of our people is one of our greatest strengths.

We work as One Club, reflecting the communities we serve, acting with integrity, and creating an environment where everyone can be their authentic self and achieve their full potential.

Safeguarding

We're committed to creating an environment where everyone is safe, heard, valued and able to thrive. Safeguarding and welfare are central to the way we work, and we expect everyone to play their part in doing the right thing and upholding the highest standards of care.