Cleaning Area Supervisor

South West Norse; Norwich; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Uniform provided

20 days annual leave + bank holidays (

Ongoing training and development

Industry qualifications and Apprent.培训

Access to discounts

Referral bonus

Enhanced DBS check

Job summary

South West Norse in Norwich is seeking an Area Cleaning Supervisor to lead a cleaning team, coordinate contractors, and ensure service levels across allocated sites. You will work with the Area Manager to deliver high-quality cleaning operations and meet contractual targets.

The role requires supervisory experience in a cleaning environment, excellent communication, and a full UK driving licence. You will arrange staffing, training, and toolbox talks to maintain safety and quality standards.

Qualifications

• Must have some commercial cleaning experience and supervisory exposure.
• Able to manage cleaners and meet contractual SLAs.
• Strong communication and coordination skills required.

Responsibilities

• Arrange cleaners to meet SLA/contract specifications.
• Ensure staff meetquality, safety, and administrative requirements.
• Provide cover during staff absences.
• Induct new cleaners and arrange onsite training.
• Deliver toolbox talks and ongoing staff training.

Skills

Supervisory experience

Excellent communication skills

Driving licence (UK)

Team coordination

Job description

Job Description

Area Cleaning Supervisor – £14.29 Per hour, 40 hours per week, Monday to Friday.

As the Area Cleaning Supervisor, you will be responsible for providing supervisory support to manage the buildings allocated, external cleaning contracts and output specifications so that the quality and performance meet the operational targets set by the Area Manager. Establishing and maintaining first class individual working relationships with customers and staff. Day to day duties will include:

• Arranging the provision of cleaners to comply with relevant SLA/contract specification and support to external events as required.
• Ensuring all site-based staff understand and achieve objectives set by our customer in partnership with building management and are fully aware of the quality, performance and administrative requirements.
• Providing cover during periods of absence.
• Adhering to Black Box protocol and SHEQ Norse/site requirements at all times.
• Carrying out the initial induction of newly appointed Cleaners and arranging onsite training with the Buildings Managers.
• Providing in-house training, including toolbox talks etc., to the cleaning staff as appropriate.
• Ensuring compliance of self and all relevant Cleaning Services staff within Health and Safety Regulations.
• Assisting with the compliance of quality targets set by the Senior Management.
• Creating and maintaining written visit reports and completing any associated administration.
• Checking and authorising stock indents, stock returns, overtime claims and timesheets as directed by the Area Manager.

Our Successful Candidate

You will need to be able to demonstrate some commercial experience within a commercial cleaning environment, alongside some experience of supervising or leading staff, although this does not need to be within the industry.

Alongside this, you will:

• Previous experience within a busy cleaning team / environment
• Previous experience within a supervisory role
• Excellent communication skills
• Full UK driving licence

Our Offer

Alongside the opportunity to join a fantastic working team we can offer you the chance to start or develop your career within the cleaning industry, whether that be through obtaining formal industry qualifications, the flexibility to work around your personal needs and still work the required hours you need whilst also potentially earning more money with enhanced rates of pay over weekends and overtime. (Role dependant)

• Uniform provided.
• 20 days annual leave + bank holidays (Pro-rata).
• Ongoing training and development opportunities.
• Industry qualifications and apprenticeship training programmes.
• Access to company offers and discounts - Cycle to work scheme, Amazon vouchers, local gym discounts.
• Referral bonus.
• An enhanced DBS check will be required for our successful candidate, payment will be met by the employer.

We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.

We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the closing date, please assume that your application has not been successful and will not be progressed to the next stage.