Claims Technician Subsidence

Adjusting Appointments Limited; Bridgnorth; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading loss adjusting company seeks a Claims Technician for their Subsidence Team, focusing on managing claims with full ownership of allocated cases. This fully remote role offers competitive salary and benefits, including a contributory pension and a dynamic work environment. Join a growing team dedicated to providing exceptional claims solutions and customer service.

Benefits

Contributory Pension

Bonus

Flexi benefits

Birthday Holiday

35 hours per week Monday to Friday

Remote working

Qualifications

• Experience in subsidence claims handling is essential.
• Must have strong verbal and written communication skills.
• Desire to work towards industry qualifications.

Responsibilities

• Manage a caseload of subsidence claims from start to finish.
• Provide exceptional customer service and manage claims process effectively.
• Work closely with Surveying Engineers and ensure compliance with SLAs.

Skills

Claims Handling

Communication

Technical Expertise

IT/Systems Competency

Education

CertCILA/Cert CII

Job description

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A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office.

• This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation.
• You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion.
• Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry.
  
  

Key Responsibilities

• Manage your own caseload of subsidence claims
• Carry out desk-top handling using digital solutions
• Work closely with Surveying Engineers arranging instruction
• Liaise with all relevant parties ensuring the smooth management of the claims process
• Provide a high standard of customer service
• Utilise your exceptional technical expertise demonstrating your subsidence knowledge
• Work to client SLA's and KPI's
  
  

About You

• Excellent Buildings/Subsidence claims handling experience
• Insurance Principles knowledge
• Exceptional communication skills and experience, verbal and written
• The ability to work within a pressured and busy environment working to strict deadlines and timescales
• Excellent IT/Systems experience with a high level of competency
• Industry qualifications CertCILA/Cert CII, working towards or the desire to complete
  
  

Salary & Benefits

• Competitive annual salary
• Contributory pension
• Bonus
• Flexi benefits
• Birthday holiday
• 35 hours per week Monday - Friday
• Remote working

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Insurance

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