Subsidence Building Technician

Adjusting Appointments Limited; Lancashire; Remote; GBP 30,000 - 35,000; Full time

Job summary

A growing team at Adjusting Appointments Limited seeks an experienced Claims Technician to provide technical support for subsidence claims. This role involves managing communications with clients, updating repair scopes, and negotiating settlements. A positive attitude and the ability to thrive in a fast-paced environment are essential. Competitive salary up to £30,000, with fantastic benefits including holidays and advancement opportunities.

Benefits

25 days holiday

Company bonus scheme

Training and career advancement

Qualifications

• 5+ years of subsidence/buildings insurance claims experience or extensive trade experience.
• Ability to thrive in a fast-paced target-driven environment.
• Computer literate with excellent verbal and written communication skills.

Responsibilities

• Driving subsidence claims towards settlement.
• Communicating with customers, contractors and insurer clients over the phone and in writing.
• Negotiating cash settlements for repairs with policyholders.

Skills

Communication

Organizational Skills

Customer Service

Attention to Detail

Education

Graduate Building Surveyor

Job description

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Client:

Adjusting Appointments Limited

Location:

Lancashire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

dfcaf533066a

Job Views:

5

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Job Profile

Due growth an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building claims Solutions and provide Technical Support to a team of Surveyors and a Claims Management Team.

Main duties and responsibilities will be to work as part of a remote working desk-based team to drive subsidence claims towards settlement and will include:

• Communicating with customers, contractors and insurer clients over the telephone, email and in writing
• Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage
• Updating and creating building repair scopes using in-house schedule of rates
• Negotiating cash settlements for repairs with policyholders
• Managing panel contractors, controlling repair schedules and costs
• Settling claims under delegated authority
• Previous subsidence/buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor
• Demonstrate great communication and organisation skills
• Ability to demonstrate a high standard of customer service
• Computer literate, with excellent verbal and written communication skills
• Ability to thrive in a fast-paced target driven environment
• Positive attitude and be a flexible, self-motivated team player
• Attention to detail and ability to assess and resolve problems and find solutions

Salary & Benefits:

• up to £30k per annum
• 25 days holiday plus an excellent benefits package
• Company bonus scheme, training and career advancement.