Claims Technician

The Recruiter Ltd; Southend-on-Sea; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-respected Lloyd’s broker in Southend-on-Sea is looking for a Claims Technician to join their team. The ideal candidate will have at least 2 years of experience and a part CII qualification, handling varied tasks within a dynamic work environment. Key responsibilities include processing claims, managing files, and ensuring compliance with regulatory requirements. The company offers study support for continuous professional education.

Benefits

Study support for continuous professional education

Qualifications

• At least 2 years’ experience as a Claims Technician.
• Completeness in computer skills and systems usage specified.
• Good communication and organizational skills required.

Responsibilities

• Processing and monitoring claims.
• Broking claims files into the market.
• Dealing with accounting issues and client inquiries.

Skills

Claims support experience

Computer skills

Communication skills

Organizational skills

Education

Part CII qualification

Tools

ECF

CLASS

Brokasure Desktop

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Salary: Not specified

Location: Southend on Sea, Essex

Job Type: Permanent

Ref: SJP230773

An established Lloyd’s broker based in the City and Southend is currently looking to recruit a Claims Technician to join their successful team. This is a well respected Lloyd’s insurance broker that prides themselves on the service they produce.

Job Description

Suitable candidates for the position will already have gained at least 2 years’ experience working in a Claims Technician role and will be looking for a new challenge within a small and respected Lloyd’s broker.

You will need to be able to cope with a busy work environment dealing with varied tasks throughout the day.

Reporting directly to the Claims and Technical Support Manager you will be responsible for the following duties:

• Processing and monitoring claims, dealing with accounting issues and client enquires.

• Broking claims files into the market

• Reconciling paid claims to bordereaux

• Dealing with issues relating to claims or accounts

• Updating paper files and electronic data.

• Dealing with Bureau / XIS enquires

• Daily use of A&S systems

• Compliance with Procedures and Regulatory requirements

• Maintain required records, reports, and files in an organised manner and present these to senior management as and when required.

• Dealing with any ad hoc duties

Person Specification

This is a pivotal position within the company and therefore demands a responsible attitude. All round claims support experience is essential as is a confidence with computers. Ideally you will be part CII qualified.
The ideal candidate will need to have strong computer skills and have experience using the ECF, CLASS and Brokasure Desktop. Good communicational and organisational skills are also essential.

Other desirable skills are:

• Advanced knowledge of Microsoft products (Word, Excel and Outlook) or similar software applications.

• Ability to manage time, prioritise and ensure that deadlines are met without compromising quality.

• Ability to understand and execute oral and written instructions.

• Ability to communicate effectively and professionally both verbally and in writing with clients, insurers and other associates.

Our client is committed to continuous professional education and will offer study support when required.