Claims Support

Das Group; Bedwas; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

26 days holiday with option to buy up

Company pension scheme with the option

Career development opportunities

Group Income Protection for all

Group Legal Protection for all

Health Cash Plan

European Motor Assistance and Home E

Cycle scheme

Employee discounts hub

Sports and Social club

Job summary

ARAG Group in Bedwas, Wales, is looking for a friendly Claims Support colleague to join the Claims Department. This entry-level role focuses on delivering excellent service to customers and business partners while offering flexible working with partial remote arrangements.

You will provide high-quality administrative support across the business and communicate confidently at all levels, building strong relationships. Office experience and strong MS Office skills are desirable.

Qualifications

• Clear and empathetic communication with customers, colleagues and stakeholders.
• Accurate and prompt completion of administrative tasks.
• Ability to work under pressure, adapt to change and maintain attention to detail.

Responsibilities

• Provide high-quality administrative support across the business.
• Communicate with customers, colleagues, suppliers and regulatory stakeholders clearly and honestly.
• Complete administrative tasks accurately and promptly.

Skills

MS Office

Data entry

Customer service

Tools

Microsoft Office

Job description

ARAG Group is looking for a Claims Support colleague to join our friendly and supportive Claims Department at our Bedwas office. The department is central to delivering our market-leading legal expenses insurance, and we are seeking someone who is passionate about providing excellent service to customers and business partners. We offer flexible working, with most colleagues working from home for part of the week, alongside a comprehensive benefits package. Our supportive team culture is focused on helping one another develop.

The successful candidate will provide high-quality administrative support across the business. In this entry-level role, you will:

• Communicate with customers, colleagues, suppliers and regulatory stakeholders clearly, concisely and honestly, while remaining sensitive and empathetic to their needs.

• Complete administrative tasks accurately and promptly.

We would like to hear from candidates who can communicate confidently at all levels and build strong relationships with customers, business partners and colleagues. You should work well under pressure, adapt to change and demonstrate strong attention to detail. Previous office experience is highly desirable, along with good Microsoft Office knowledge and data entry skills.

As a team we are passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work.

In return for your commitment we will offer you generous remuneration and an attractive benefits package which will include:

• 26 days holiday with the option to buy up to a further 5 days
• Company pension scheme with the option to increase contributions
• Progressive career pathway and development opportunities
• Group Income Protection for all employees
• Group Legal Protection for all employees
• Health Cash Plan
• European Motor Assistance and Home Emergency Assistance
• Salary sacrifice benefits including Cycle scheme
• Access to our employee discounts hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK
• The option to join our Sports and Social club which organises discounted events such as theatre visits, wine tasting and shopping trips