Claims Operations Analyst: Data, Payments & Reporting

HDI Global SE; England; On-site; GBP 32,000 - 42,000; Full time

Job summary

HDI Global SE in the United Kingdom is seeking a Claims Operations Assistant to support data entry, processing and financial movements within a busy client services team.

You will ensure data quality, liaise with technical claims colleagues, and help produce monthly reports while maintaining compliance with procedures.

The role requires accuracy, strong communication and the ability to work to tight deadlines in a collaborative environment.

Qualifications

• Experience in a claims, operational or administration role within insurance.
• Good understanding of insurance terminology.
• Accuracy and attention to detail.
• Proficient in Excel and Word.
• Strong communication and interpersonal skills.
• Ability to organise workload and meet deadlines.
• Analytical and problem solving abilities.

Responsibilities

• Validate and enter data to enable reporting on the claims portfolio.
• Monitor the claims portal system and liaise with the Technical claims team to ensure portal compliance.
• Manage receipt, registration, acknowledgment and allocation of claims notifications and other correspondence.
• Process claims payments, reserve adjustments and other financial movements in accordance with internal standards and authorisation levels.
• Receive policy, premium and claim bordereaux from providers and process in accordance with guidelines.
• Reconciliations of claim and premium movements.
• Produce monthly MI reports and liaise with other units and external providers to resolve queries.
• Assist with documentation, governance and compliance initiatives.
• Support in keeping intranet and website up to date.

Skills

Data entry

Excel

Word

Attention to detail

Communication

Analytical skills

Insurance knowledge

Tools

Claims systems

Job description

HDI Global SE in the United Kingdom is seeking a Claims Operations Assistant to support data entry, processing and financial movements within a busy client services team.

You will ensure data quality, liaise with technical claims colleagues, and help produce monthly reports while maintaining compliance with procedures.

The role requires accuracy, strong communication and the ability to work to tight deadlines in a collaborative environment.