Claims Operations Specialist - Data, Payments & Reporting

HDI; Greater London; Hybrid; GBP 28,000 - 38,000; Full time

Job summary

HDI, part of the Talanx Group, invites applications for a Claims Operations professional in the UK. The role supports data entry, processing and reporting across the claims portfolio while ensuring compliance with company procedures and data quality standards.

Working within Client Services, you will help deliver proactive service, maintain SLA compliance, and contribute to continuous improvement initiatives in a busy operational environment.

Qualifications

• Experience in a claims or administration role within insurance.
• Strong accuracy and data entry quality.
• Proficient in Excel and Word.
• Excellent written and verbal communication.
• Ability to meet strict deadlines and manage workload.

Responsibilities

• Enter and validate data to support reporting on claims portfolio.
• Process payments, reserves and financial movements.
• Handle bordereaux and reconciliations across accounts.
• Produce monthly MI reports and KPI data.
• Support governance, compliance and audit activities.

Skills

Claims experience

Attention to detail

Communication

Organisational skills

Analytical skills

Deadline-driven

Financial data understanding

Interpersonal skills

Tools

Excel

Word

Job description

HDI, part of the Talanx Group, invites applications for a Claims Operations professional in the UK. The role supports data entry, processing and reporting across the claims portfolio while ensuring compliance with company procedures and data quality standards.

Working within Client Services, you will help deliver proactive service, maintain SLA compliance, and contribute to continuous improvement initiatives in a busy operational environment.