Claims Manager

TN United Kingdom; Gloucester; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Group Payroll Services Manager to join their dynamic Payroll Team. This role involves overseeing payroll processing for approximately 3,000 employees, ensuring compliance with financial and legal obligations, and contributing to the team's training and development. The ideal candidate will possess strong leadership skills, a keen attention to detail, and a commitment to exceptional customer service. With a competitive salary and a suite of benefits, this position offers a fantastic opportunity to make a significant impact within a fast-paced environment.

Benefits

Holiday allowance with an option to buy additional days

Death in Service benefit of 4x salary

Company pension scheme

Enhanced maternity and paternity leave

Flexible benefits package

Comprehensive learning and development opportunities

Community engagement and volunteering days

Environmental initiatives

Qualifications

• 5+ years of experience in payroll processing and team leadership.
• Proven ability to manage payroll queries and audits effectively.
• Strong understanding of compliance and legal obligations in payroll.

Responsibilities

• Oversee end-to-end payroll processing for multiple payrolls.
• Contribute to training and development of the payroll team.
• Ensure compliance with payroll financial and legal obligations.

Skills

End-to-end payroll processing

Customer service

Stakeholder management

Attention to detail

Leadership and management

TUPE/Integration processes

Tools

Workday

Job description

Job Opportunity: Assistant Group Payroll Services Manager

We have an exciting opportunity for an Assistant Group Payroll Services Manager to join our Payroll Team based in our Retford office.

The Payroll Services Team is passionate, highly organized, and prides itself on providing outstanding transactional payroll support to approximately 3,000 colleagues and managers across the PIB Group, in a high-volume, fast-paced environment. The role requires excellent attention to detail, exceptional customer service, and proven payroll experience.

Responsibilities:

• Oversee end-to-end payroll processing for multiple payrolls to ensure smooth operations.
• Contribute to the training and development of the payroll team, tailoring training plans as needed.
• Assist the Group Payroll Services Manager in assessing long-term payroll trends.
• Prepare and complete audits and reports as required.
• Liaise with high-level stakeholders and management.
• Handle and resolve payroll queries promptly and carefully.
• Manage auto-enrollment for our company pension scheme.
• Oversee the annual P11D process and submissions to HMRC.
• Analyze, process, and report on the Gender Pay Gap.
• Update the team’s Standing Operating Procedures to reflect current legislation and system updates.
• Meet individual and team targets.
• Ensure compliance with all payroll financial and legal obligations.
• Assist with accounting procedures and systems.
• Contribute to the preparation of monthly payroll statistics.
• Support recruitment of team members based on set criteria.
• Develop plans for team activities and payroll strategies to achieve targets.
• Set an example in commitment, work ethics, and personal character.
• Maintain accurate payroll and related records.
• Adhere to organizational policies and procedures.

Experience:

• Leadership and management experience in a payroll team.
• At least 5 years of continuous experience in end-to-end payroll processing.
• Excellent customer service and attention to detail.
• Strong stakeholder management skills.
• Experience with TUPE/Integration processes.
• Ability to perform under pressure.
• Global experience and Workday system knowledge are preferred.

Further Information:

We offer a competitive salary and benefits, including:

• Holiday allowance with an option to buy additional days.
• Death in Service benefit of 4x salary.
• Company pension scheme.
• Enhanced maternity and paternity leave.
• Flexible benefits package and discounts on various services and products.
• Comprehensive learning and development opportunities.
• Community engagement and volunteering days.
• Environmental initiatives to reduce carbon footprint.