Claims & Litigation Coordinator - Network Damages

Pertemps Leeds; Leeds; On-site; GBP 26,100 - 31,900; Full time

Job summary

Pertemps Leeds is recruiting for a Litigation Co-ordinator to join the Network Damage Claims team in Leeds. You will manage a portfolio of network damage claims and public liability invoices from notification through to resolution, communicating with internal teams and external stakeholders.

The successful candidate will have strong communication, organisation, and problem-solving skills, with experience in administration or claims handling.

Qualifications

• Minimum of 2 A Levels (or equivalent).
• Experience in administration, customer service, claims handling, complaints, or business support.
• Excellent written and verbal communication skills.
• Strong IT skills including Microsoft Word and Excel.

Responsibilities

• Manage a portfolio of network damage claims and public liability invoices ranging from £100 to £1 million+.
• Review repair activities and ensure all recoverable costs are identified and accurately recorded.
• Communicate technical information clearly to customers and third parties.
• Handle queries and disputes from solicitors, insurers, loss adjusters, utilities, local authorities, contractors, and the public.
• Produce professional written correspondence, including letters and emails.
• Progress claims and liaise with engineers, contractors, and external legal providers where required.
• Provide regular updates and reports on outstanding claims.
• Process third-party invoice payments over the phone.

Skills

Communication

Attention to detail

Planning & organisation

IT skills (Word & Excel)

Teamwork

Administration

Customer service

Claims handling

Education

Two A Levels

Tools

OMS

Solcase

GIS

Oracle

Job description

Pertemps Leeds is recruiting for a Litigation Co-ordinator to join the Network Damage Claims team in Leeds. You will manage a portfolio of network damage claims and public liability invoices from notification through to resolution, communicating with internal teams and external stakeholders.

The successful candidate will have strong communication, organisation, and problem-solving skills, with experience in administration or claims handling.