Claims Operations & Admin Coordinator

Capsticks LLP; Birmingham; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

Capsticks LLP in the United Kingdom is seeking Claims Admin Operations Coordinators to support the Claims Fee Earners. You will arrange conference calls, meetings, travel and bookings and handle document services in a timely, professional manner.

The role requires organisation, experience with case management systems, and effective client communication. This hybrid role in Birmingham/Leeds offers exposure to legal operations and administrative excellence.

Qualifications

• Experience using a case management system is essential.
• Excellent communication via phone and email.
• Highly organised with strong prioritisation and time management.
• Dynamic and proactive approach to support fee earners.

Responsibilities

• Arrange conference calls, meetings, travel and book conference rooms.
• Coordinate conferences with counsel and experts and update fee earners on progress.
• Handle photocopying, printing, scanning and courier organisation using Central Services.
• Prepare and service documents to Claimant Solicitors and Courts, meeting deadlines.
• Check client case hubs and update records; diary management and archiving.

Skills

Phone etiquette

Self-starter

Highly organised

Prioritisation

Tools

Microsoft Word

Excel

PDF software

Case management system

Job description

Capsticks LLP in the United Kingdom is seeking Claims Admin Operations Coordinators to support the Claims Fee Earners. You will arrange conference calls, meetings, travel and bookings and handle document services in a timely, professional manner.

The role requires organisation, experience with case management systems, and effective client communication. This hybrid role in Birmingham/Leeds offers exposure to legal operations and administrative excellence.