Claims Handler - Motor

DAC Beachcroft Dublin; Newport; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Join a leading law firm's CSG team as a Claims Handler in Newport. This role offers a hybrid working pattern after probation, focusing on managing claims and providing excellent client service. Ideal for enthusiastic individuals with strong communication and organizational skills, this position provides opportunities for career growth and a competitive remuneration package.

Benefits

Private medical insurance

Income protection

Gym discounts

Career growth opportunities

Social events

Qualifications

• No prior experience necessary; open to school leavers and graduates.
• Team players eager to learn are encouraged to apply.

Responsibilities

• Manage a varied caseload of volume pre-litigated work.
• Assess claims and determine fault and compensation.
• Maintain communication with clients and manage expectations.

Skills

Communication

Organization

Analytical

Interpersonal

Resilience

Enthusiasm

Tools

Excel

Word

Job description

Join to apply for the Claims Handler - Motor role at DAC Beachcroft Dublin

Application Deadline: 25 June 2025

Department: CSG - Corporate Insurance and Risk (Retail / Transport / Leisure / Construction)

Employment Type: Permanent

Location: Newport

Description

We are looking for a Claims Handler to join our market-leading, lawyer-led claims handling service in our CSG team.

This role is based in Newport. Initially, you will work in the office 5 days a week during your probation period, then transition to a flexible hybrid working pattern.

What you will do

• Manage a varied caseload of volume pre-litigated work.
• Assess claims to determine fault and appropriate compensation within authority limits.
• Resolve claims through negotiation and litigation, maintaining client service standards.
• Maintain communication with clients and their customers, managing expectations proactively.
• Meet individual performance targets related to financial and quality metrics.
• Uphold the DAC Beachcroft brand and standards.

Who you are

No prior experience as a Claims Handler or legal qualification is necessary. We welcome applicants with customer service or retail experience, school leavers, or graduates who are team players and eager to learn.

You Will Have

• IT skills: Proficiency in Excel and Word.
• Organisation skills: Ability to prioritize and manage time effectively.
• Interpersonal skills: Strong communication abilities for liaising with clients, intermediaries, and colleagues.
• Analytical skills: Ability to analyze factual evidence and identify legal arguments.
• Commercial awareness: Understanding when to pursue legal principles.
• Resilience: Capacity to handle negotiations and feedback professionally.
• Enthusiasm and professionalism: A positive attitude and commitment.
• Aptitude for learning: Willingness to acquire and apply new knowledge and skills.
• Alignment with our Cultural Principles: Clear, Creative, Determined, Supportive.

What’s in it for you?

• Flexible working arrangements promoting work-life balance.
• Competitive remuneration package including private medical insurance, income protection, and gym discounts.
• Opportunities for career growth and professional development.
• Social events and engagement in ESG activities.

We value diversity and inclusion. If you’re excited about this role but your experience doesn’t match every qualification, we encourage you to apply. You might be the perfect fit for this or other roles!