Claims Handler Aviation

Allianz Popular SL.; London; Hybrid; GBP 35,000 - 60,000; Full time

Job summary

An established industry player is seeking a Claims Handler for Aviation in London. This role involves managing aviation claims, ensuring compliance, and fostering relationships with clients and brokers. You will be responsible for handling both standard and complex claims, maintaining accurate records, and collaborating with various teams to ensure efficient claims processing. The company promotes a hybrid working model, offering a supportive and inclusive environment. With a focus on career development, performance rewards, and employee well-being, this opportunity is perfect for those looking to grow in the aviation insurance sector while making a meaningful impact.

Benefits

Flexible Working Arrangements

Generous Bonus Scheme

Pension Plan

Private Healthcare

Parental Leave Benefits

Career Development Programs

Digital Learning Opportunities

Qualifications

• Minimum 3 years experience in aviation claims handling.
• Proficient in Microsoft Office, especially Excel.

Responsibilities

• Handle standard and complex aviation claims.
• Maintain accurate claims records and process payments.
• Collaborate with other functions for claims administration.

Skills

Aviation Claims Handling

Microsoft Excel

Legal and Regulatory Framework Understanding

Organizational Skills

Relational Skills

Artificial Intelligence Understanding

Education

Professional Insurance Qualification

Tools

Microsoft Office

Job description

Whether it’s aircraft, international business or offshore wind parks, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses.

We are looking for a Claims Handler Aviation, based in London.

Your Team

Our team is committed to providing expert claims management, ensuring timely and fair resolutions, maintaining compliance with industry standards, and building strong relationships with clients and brokers to support their needs effectively.

The Impact You Will Have

Reporting to the Aviation Claims Team Leader you will be delivering effective and efficient Claims Handling support. Your responsibilities will include creating and maintaining peer level relationships with brokers, collaborating with other functions to ensure accurate claims administration and complete general claims administration tasks as required.

Some of your specific responsibilities could include:

1. Handle standard and complex claims on Aviation policies: Airlines, General Aviation and Aerospace
2. Input and maintain accurate claims records (e.g. reserves, payments) for designated accounts
3. Process standard indemnity and expense payments
4. Prepare case for settlement of claims through payment or denial
5. Produce management information reports (e.g. monthly major claims movements)
6. Prepare referral documentation and materials as appropriate
7. Report loss information internally and externally
8. Work with other functional areas in the Claims handling process, such as Underwriting and Operations, as well as with colleagues in our offices abroad

What You’ll Bring to the Role

1. A minimum of 3 years’ professional experience in dealing with aviation claims
2. Ideally you have a professional insurance qualification, or are working towards it
3. At ease in Microsoft Office, especially Excel, and ability to learn new systems quickly
4. Good understanding of legal and regulatory framework
5. Understanding of relevant legal processes and procedures, litigation management and avoidance techniques
6. Knowledge of reserving principles and practices; robust understanding of coinsurance and reinsurance and application
7. Highly organised, able to prioritise and work to deadlines
8. Positive team spirit and excellent relational skills
9. A basic understanding of artificial intelligence (AI) and its potential applications in business is essential.

What’s in it for you?

Let’s care about everything that makes you, you

We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.

Let’s care for your financial wellbeing

We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.

Let’s care for your opportunities to progress

From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.

Let’s care for life’s twists and turns

From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back.

Let’s care for our society and our planet

With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.

Care to join us?

Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks. Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises. We also cover unique risks such as offshore wind farms, infrastructure projects and film productions. Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling. Allianz Commercial helps customers to prepare for what's ahead.

Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our culture.

People with disabilities:
We want to give all our candidates the best opportunity to succeed. If you need any adjustments to be made during the application and selection process, please email [e-mail]

Recruitment Agencies:
Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly. Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact managers directly.