Claims Handler

www.topfinancialjobs.co.uk - Jobboard; Chelmsford; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Claims Handler to join their dynamic team in Chelmsford. This role offers a fantastic opportunity for career progression within a supportive environment. As a Claims Handler, you will manage third-party claims, ensuring exceptional customer service while collaborating with experienced colleagues. With a focus on professional development, you will receive amazing in-house training and participate in a variety of engaging company events. If you are organized, proactive, and possess excellent communication skills, this position could be your next great career move.

Benefits

On-site parking

Frequent socials

Sustainable products

Company lunches

Progression opportunities

Local fundraising participation

Long service awards

In-house training

Qualifications

• Experience in managing third-party claims effectively.
• Proven ability to negotiate and resolve disputes.

Responsibilities

• Manage all aspects of third-party claims from start to finish.
• Provide excellent customer service and maintain accurate records.

Skills

Claims Management

Customer Service

Negotiation

Attention to Detail

Communication Skills

Job description

Days/Hours of work: Monday - Friday, 09:00 - 17:00

• On-site parking
• Frequent socials, including Summer and Christmas parties
• Environmentally conscious - you'll be supplied with sustainable products
• Company lunches
• Excellent progression opportunities
• Opportunity to participate in local fundraising
• Long service awards
• Amazing in-house training

The company

Office Angels are excited to be recruiting for this dynamic and fast-paced position. Due to continued growth, a well-established and professional company based in Chelmsford is looking for a Claims Handler to support their expanding claims department. You will be based in their bright and open head office and should be organized, proactive, and possess excellent communication skills. This role offers a great opportunity for career progression and learning from experienced senior staff and colleagues.

Responsibilities

• Manage all aspects of third-party claims from notification to conclusion.
• Provide excellent customer service in line with company policies and procedures.
• Ensure payments are calculated accurately and in accordance with policies.
• Attend internal team meetings.
• Update company databases.
• Investigate and resolve claims professionally and promptly.
• Manage customer expectations by prioritizing work and resolving disputes.
• Create accurate records on the company system.
• Maintain high standards of quality, service, and productivity.
• Identify opportunities to improve skills and abilities.
• Participate in in-house and client review meetings.
• Assist with internal and external audits.

The ideal candidate

• Experience working within claims.
• Ability to investigate and negotiate liability disputes.
• Capability to accurately assess General Damages.
• Excellent written and verbal communication skills.
• Strong attention to detail.
• Willingness to learn.
• Proactive mindset.

If you believe this position is suitable for you, please apply today!

For further information or to discuss the role, please contact me directly at (phone number removed) or via (url removed).

Office Angels acts as an employment agency for permanent recruitment and as an employment business for temporary workers. We are an Equal Opportunities Employer.

By applying, your details will be submitted to Office Angels. Our Candidate Privacy Information Statement is available on our website, explaining how we will use your information.