Claims Handler

everywhen; Burgess Hill; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading insurance company is seeking a Claims Handler in Burgess Hill to provide effective claims services. In this entry-level role, you'll manage a caseload from cradle to grave while ensuring adherence to company policies. Join Everywhen to enhance your career within a supportive environment that values your well-being and professional growth.

Benefits

26 days holiday + bank holidays

Career progression opportunities

Pension scheme

24-hour wellbeing support

1 paid volunteering day

Qualifications

• Experience in motor, liability, and property claims preferred.
• General Insurance knowledge required.
• Strong customer service skills.

Responsibilities

• Handle all allocated claims from start to finish.
• Refer complex claims to management.
• Assist in training new staff.

Skills

Customer care

Time management

General Insurance principles

Work ethic

IT proficiency

Job description

Everywhen Burgess Hill, England, United Kingdom

Claims Handler

Everywhen Burgess Hill, England, United Kingdom

1 week ago Be among the first 25 applicants

Direct message the job poster from Everywhen

Recruitment Consultant at The Ardonagh Group

Working as a Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated, ensuring that company policy, procedure and regulatory requirements are adhered to at all times.

Objectives And Responsibilities

• Efficiently handle all claims allocated to the job holder – job holder shall be responsible for a designated caseload handling claims from cradle to grave and liaising extensively with clients. Insurers, claimants, policyholders, brokers and other experts.
• Refer claims which fall outside of personal authority levels to line manager.
• Gather and process information, as directed, to support the effective assessment of more complex cases.
• Assist in the training of new or inexperienced staff in the use of company systems and processes.
• To maintain and develop personal knowledge and skills through continued professional development as well as ongoing desk training and ensuring, that this is recorded in like with Training & Competency requirements.
• To conduct the business of the company at all times in a courteous and efficient manner.
• The job holder will, at various times act for the insured and the insurer. The job holder will be responsible for adhering to all the groups procedures and policies, in relation to the identification and management of the potential conflicts of interest and for the fair treatment of customers, and will ensure they follow the systems and controls operating to ensure that this is the case.
• To undertake any other tasks as may reasonably be required by the company.
  
  

What We Are Looking For In a Claims Handler

• Ideally you will have experience of dealing with a varied portfolio of motor, liability & property related claims.
• Excellent customer care experience.
• General Insurance principles and practice.
• A strong work ethic and time management skills to efficiently handle a large caseload.
• Class of risk, product, and market knowledge
• General Insurance regulation & business ethics
• IT proficient
  
  

Benefits

In return you will be welcomed and supported by our Everywhen family, with opportunities to learn and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

• Holiday entitlement of 26 days plus bank holidays
• Opportunity to progress your career across the entire Everywhen family.
• Pensions scheme for when you feel it’s time to retire.
• 24-hour support for physical and mental wellbeing
• 1 days paid volunteering day to give back to our communities.
• The Spotlight Awards, where we shine a light on the brightest talent across our group.
  
  

We offer a competitive salary and bonus scheme, combined with a benefits package which can be personalised to suit your needs continuous training and development opportunities to progress your career with an ambitious and growing company.

So, what are you waiting for? Come and be a key part of a market-leading, fast-growing company.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please.

#AIB

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Insurance

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