Claims Executive

Reed In Partnership; Liverpool; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

25 days annual leave

Reed Pension Scheme

Management & Leadership training

Professional & Personal Development

Job summary

Reed in Partnership seeks a detail-oriented Claims Executive to swiftly process data for PRaP contracts. You will reconcile data daily and monthly, produce reports, and liaise with the DWP and internal teams to ensure accuracy and timely delivery.

The role requires strong Excel skills, MS 365 experience, and the ability to handle high data volumes with concentration and accuracy.

Qualifications

• Experience with Excel and complex formulas.
• Proficient in Microsoft 365 tools (Power BI, Power Apps, Power Automate).
• GCSE English Language at Grade B or Level 2 qualification.

Responsibilities

• Daily reconciliations of data from multiple systems.
• Monthly reconciliations to DWP MI packs.
• Uploading data to internal/external systems with accuracy to meet KPIs.
• Producing reports and resolving issues for internal stakeholders.
• Liaising with external stakeholders such as the DWP.

Skills

Excel

Analytical thinking

Attention to detail

Verbal communications

Education

A-Levels or Level 3 Diploma

GCSE English (Grade B)

Tools

Power BI

Power Apps

Power Automate

Excel formulas (X-Lookups, If, Count & Match)

Job description

Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.Pay Range£26,300 to £28,000Working Hours/Pattern:Full-time, although we would be happy to consider applicants who are looking to work on a part time basis. If you would like to explore this further please discuss this with the talent partner for this role. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements.Job DescriptionAre you a detail orientated professional worker?Are you proficient in using Microsoft Excel?Consider the role of a Claims Executive at Reed in PartnershipInternal applications for this role close on 17/09/2026Please Note, these roles are expressions of interest only at this point. We are currently working on a number of exciting opportunities within this area and are looking to build a pipeline of talent to allow us to work quickly upon contract award. We will be in a position to be able to begin the formal recruitment process in the coming weeks and we will be in touch to discuss the next steps of your expression of interest as soon as possible.What the job is aboutAs Claims Executive, you will be responsible for the swift processing of data to DWP’s Provider Referral and Payments system (PRaP) administered contracts. You will be completing reconciliations to ensure all claimable outcomes have been processed in line with contractual guidance delivery. Further, you will be comfortable liaising with other partners and the relevant in-house team in all instances where a discrepancy in the process has been identified.You will have a good Excel background including the ability to use and understand formulas such as - X-Lookups, If statements, Count and Match formulas and Pivot Tables.The role has many repetitive duties carried out daily so you will need excellent attention to detail and the ability to work quickly in order to deal with the high volumes of data.Key Responsibilities:Daily reconciliations of data from multiple systems to accurately reflect performance.Monthly reconciliations to DWP MI packs to ensure customer service standards are met.Claiming Outcomes for DWP employability contracts.Uploading data to internal/external systems with complete accuracy and in a timely manner to meet KPIs.Producing reports, answering queries, and resolving issues to provide support internal stakeholders.Using automations systems to record data, ensuring they are accurate and fixing issues within the coding.Handle changing workloads to cover A/L and sickness.Liaise with external stakeholders such as the DWP.What's in it for you?A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:25 days annual leave (pro-rata for part time) plus statutory bank holidaysReed Pension SchemeAward Winning Management & Leadership trainingProfessional & Personal Development FundsBi-annual pay reviewsPlus much more that can be foundWith the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values – we are fair open and honest; we take ownership, and we work together.Required Skills & ExperienceExperience of the use of Excel. Ability to create and read nested formulas. Skills including X-Lookups, If statements, Count and Match formulas and Pivot Tables.Analytical approach to problem solving.Experience with Microsoft 365. Power BI, Power Apps, Power Automate and Office applications.Ability to work under pressure, clear communication, and ability to report issues.Personal attributes will include effective: Influencing, Attention to Detail, Target Orientation, Drive & Resilience, Verbal Communications and Customer Service skills.A minimum of 2 A-Levels or an equivalent Level 3 DiplomaGCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage.Experience of the use of database systems to input data and interrogate information and produce reports.Ability to work in a timely manner with complete accuracy.High levels of concentration coupled with excellent attention to detail.Fluency in more than one language is desirableWe aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.