Claims Executive

80 Reed in Partnership Ltd; Liverpool; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

25 days annual leave

Reed Pension Scheme

Award Winning Training

Professional & Personal Development

Bi-annual pay reviews

Job summary

Reed in Partnership is seeking a detail-oriented Claims Executive in the Liverpool area, focusing on swift data processing for DWP PRaP contracts. You will reconcile data from multiple systems, produce timely reports, and liaise with the DWP and internal teams to resolve discrepancies.

The role requires strong Excel skills, 2 A-Levels (or Level 3 Diploma) and experience with Microsoft 365 tools. Flexible working arrangements may be discussed; a generous benefits package accompanies the role.

Qualifications

• Proficient in Excel with formulas (V-Lookups, Match, Index, Pivot Tables).
• Analytical approach to problem solving and data reconciliation.
• Experience with Microsoft 365 and Power BI/Power Apps/Power Automate.

Responsibilities

• Daily reconciliations of data from multiple systems to reflect performance.
• Monthly reconciliations to DWP MI packs to ensure service standards.
• Claiming outcomes for DWP employability contracts.
• Uploading data to internal/external systems with accuracy to meet KPIs.
• Producing reports, answering queries, and resolving issues for stakeholders.
• Using automation systems to record data and fix coding issues.
• Covering workloads for leave and sickness.
• Liaising with external stakeholders such as the DWP.

Skills

Excel proficiency

Analytical approach

Data reconciliation

Attention to detail

Multi-tasking

Education

2 A-Levels or Level 3 Diploma

GCSE English Language (Grade B)

Tools

Power BI

Power Apps

Power Automate

Microsoft 365

Office applications

Job description

Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.

Pay Range £26,300- £28,000

Job Description Are you a detail orientated professional worker? Are you proficient in using Microsoft Excel? Consider the role of a Claims Executive at Reed in Partnership Internal applications for this role close on 11/09/2026

What the job is about

As Claims Executive, you will be responsible for the swift processing of data to DWP’s Provider Referral and Payments system (PRaP) administered contracts. You will be completing reconciliations to ensure all claimable outcomes have been processed in line with contractual guidance delivery. Further, you will be comfortable liaising with other partners and the relevant in-house team in all instances where a discrepancy in the process has been identified. You will have a good Excel background including the ability to use and understand formulas such as - V-Lookups, Match, Index and Pivot Tables. The role has many repetitive duties carried out daily so you will need excellent attention to detail and the ability to work quickly in order to deal with the high volumes of data.

Key Responsibilities

• Daily reconciliations of data from multiple systems to accurately reflect performance.
• Monthly reconciliations to DWP MI packs to ensure customer service standards are met.
• Claiming Outcomes for DWP employability contracts.
• Uploading data to internal/external systems with complete accuracy and in a timely manner to meet KPIs.
• Producing reports, answering queries, and resolving issues to provide support internal stakeholders.
• Using automations systems to record data, ensuring they are accurate and fixing issues within the coding.
• Handle changing workloads to cover A/L and sickness.
• Liaise with external stakeholders such as the DWP.

What's in it for you?

A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:

• 25 days annual leave (pro-rata for part time) plus statutory bank holidays
• Reed Pension Scheme
• Award Winning Management & Leadership training
• Professional & Personal Development Funds
• Bi-annual pay reviews
• Plus much more that can be found Here

With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values – we are fair open and honest; we take ownership, and we work together. Where possible we consider applications from candidates that require part-time hours, please discuss with your Talent Partner if this is something you require.

Required Skills & Experience

• Experience of the use of Excel. Ability to create and read nested formulas. Skills including X-Lookups, If statements, Count and Match formulas and Pivot Tables.
• Analytical approach to problem solving.
• Experience with Microsoft 365. Power BI, Power Apps, Power Automate and Office applications.
• Ability to work under pressure, clear communication, and ability to report issues.
• Personal attributes will include effective: Influencing, Attention to Detail, Target Orientation, Drive & Resilience, Verbal Communications and Customer Service skills.
• A minimum of 2 A-Levels or an equivalent Level 3 Diploma GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage.
• Experience of the use of database systems to input data and interrogate information and produce reports.
• Ability to work in a timely manner with complete accuracy.
• High levels of concentration coupled with excellent attention to detail.
• Fluency in more than one language is desirable

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria. Whilst some roles are advertised as Full-Time, we may be able to consider applicants who are looking to work on a Part-Time basis. If you would like to explore this further please discuss this with the talent partner for the role. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements.

We have an on-going strategic priority to make this a great place to work. We are a family-owned company. We think this makes us unique compared to a lot of other companies. It is fundamental to the way our workplaces operate, the decisions we make and how we treat each other. Our workplaces have been recognised for multiple awards. Most recently we were really proud to be presented with three UK Employee Experience Awards in 2022: Gold for Best Talent Management Programme, Silver for Diversity and Inclusion and Bronze for Best Large Company to Work For. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

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