Claims Consultant

TN United Kingdom; London; On-site; GBP 45,000 - 75,000; Full time

Job summary

An established industry player is seeking an experienced Claims professional to join their Global Real Estate and Construction team. This newly created role involves managing large and complex commercial property claims while supporting clients through the claims process. The ideal candidate will demonstrate excellent knowledge of commercial property claims and possess strong communication skills. This role offers an exciting opportunity to work in a dynamic environment, contributing to the success of clients and the organization. If you're passionate about claims management and eager to make a difference, this position is for you.

Qualifications

• Proven experience in managing large and complex commercial property claims.
• Strong communication skills and ability to manage client expectations.

Responsibilities

• Manage large and complex claims, ensuring client satisfaction throughout the process.
• Support clients post-loss and assist in loss calculation and presentation.

Skills

Commercial Property Claims

Client Management

Loss Calculation

Policy Understanding

Technical Issue Resolution

Job description

An excellent opportunity has arisen to join Lockton and our Global Real Estate and Construction team in a newly created role.

We are looking for an experienced Claims professional with excellent knowledge of commercial property claims to join our integrated division of claims and broking professionals, supporting clients in the validation, preparation, and progression of large and complex claims.

Key responsibilities:

1. Manage large and complex claims for clients, demonstrating the value of Lockton's Claims Consultancy proposition.
2. Manage client expectations throughout the claims process.
3. Support clients immediately post-loss occurrence.
4. Collect information from clients/stakeholders, calculate their losses, and present them to loss adjusters.
5. Secure agreement from clients to earn fees for the preparation of their claims.
6. Support the Lockton claims community with advice regarding technical issues.
7. Attend/lead claims meetings with clients, loss adjusters, and insurers.
8. Thoroughly understand policy wording and coverage afforded to clients.
9. Support the development of colleagues and team members by imparting knowledge, skills, and experience.
10. Identify and develop alternative revenue streams for claims-related activities, aligning with clients' interests and requirements.
11. Excellent knowledge of commercial property claims is essential.
12. Sound understanding of London Market Real Estate is desirable.
13. Willingness and ability to continue developing knowledge through formal and informal learning, both internal and external to the company.
14. Communicate effectively and professionally.
15. Manage time, prioritize, and ensure deadlines are met without compromising quality.
16. Willingness to travel within the UK and through Europe, if required.