Claims Broker - Superyachts

Howden Group; Southampton; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

Howden Group is seeking a Claims Broker for Superyachts to manage complex yacht-related claims globally. You will advocate for clients, negotiate settlements with insurers and industry professionals, and support owners through the full claims lifecycle while collaborating with teams in Southampton, London and beyond.

The role requires experience in marine or yacht claims, strong negotiation skills, and a proactive approach to improving client outcomes in an international environment.

Qualifications

• Proven experience handling marine, yacht or complex liability claims.
• Experience negotiating claims with insurers and market participants.
• Strong advocacy to achieve positive client outcomes.

Responsibilities

• Handle and negotiate a broad range of yacht claims (Hull & Machinery, P&I, Crew Welfare).
• Advocate on behalf of clients to achieve fair and timely outcomes.
• Negotiate settlements with insurers, lawyers, surveyors and other stakeholders.
• Support yacht owners and reps throughout the claims lifecycle with market insight.
• Collaborate with Southampton, London and international teams and maintain claims records.

Skills

Marine claims

Yacht claims

Claims negotiation

Client advocacy

Relationship building

Tools

Claims systems

Job description

## Claims Broker - SuperyachtsApply: Southampton - Notebeme House: Full time: Posted Today: R0019189# **Who are we?**Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.**The Role**As a Claims Broker, you’ll join Howden’s growing Superyacht Claims team, supporting clients across a global portfolio of yacht-related claims. You will take ownership of complex claims handling and client advocacy, ensuring the delivery of exceptional service while supporting the continued growth of the yacht business.**What you'll do*** Handle and negotiate a broad range of yacht claims, including Hull & Machinery, P&I and Crew Welfare matters* Advocate on behalf of clients to achieve fair and timely claims outcomes* Negotiate settlements with insurers, lawyers, surveyors and other key stakeholders* Support yacht owners and their representatives throughout the claims lifecycle, providing expert guidance and market insight* Collaborate closely with colleagues in Southampton, London and the wider international business, including the Howden US team* Maintain accurate claims records and ensure adherence to market processes and systems* Analyse claim information and financial data to support effective reserve management and settlement negotiations* Build and maintain strong relationships with clients, insurers and industry professionals* Identify opportunities to improve claims outcomes, service delivery and client experience across the portfolio**Who we're looking for*** Proven experience handling marine, yacht or complex liability claims within the insurance market* Demonstrable experience negotiating claims with insurers and other market participants* Strong understanding of claims advocacy and delivering positive client outcomes* Experience working with market systems and claims handling processes* Proven ability to manage multiple claims matters simultaneously while maintaining attention to detail* Experience building relationships with clients, brokers, insurers, surveyors and legal professionals* Exposure to international claims environments or global client portfolios would be advantageous# **What do we offer in return?**A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:* Our successes have all come from someone brave enough to try something new* We support each other in the small everyday moments and the bigger challenges* We are determined to make a positive difference at work and beyond# # **Reasonable adjustments**We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours\\* or hybrid working\\*.If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.\\*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent