Claims Advocate - Energy and Power

Marsh McLennan; Greater London; Hybrid; GBP 45,000 - 70,000; Full time

Job summary

Marsh Risk in London is seeking a Claims Advocate for the Energy & Power sector. This hybrid role requires in-office presence at least three days a week and offers leadership in complex claims, strategy development, and close collaboration with clients and internal teams.

You will drive proactive claims management, negotiate strategies, and support business development through client retention and acquisition efforts. The role demands strong market knowledge and stakeholder engagement.

Qualifications

• In-depth knowledge of Energy & Power claim procedures and market practices.
• Strong negotiation and presentation skills for complex claims.
• Ability to build and maintain relationships with clients, carriers and internal stakeholders.

Responsibilities

• Actively manage complex energy and power claims, providing leadership and ownership for project completion.
• Collaborate with clients and broking teams to support pitches and RFIs.
• Develop and implement innovative claims solutions and value propositions.
• Handle negotiation, strategy development and risk mitigation to optimally close claims.
• Lead research on major loss incidents and coordinate marketing initiatives for Claims Solutions.

Skills

Insurance industry knowledge

Negotiation skills

Stakeholder management

Team collaboration

Job description

Company:

Marsh Risk

Description:

R_344807 Claims Advocate - Energy and Power

We are seeking a talented individual to join our diverse and vibrant Energy & Power Claims team at Marsh Risk. This role will be based in London. This is a hybrid role that has a requirement of working at least three days a week in the office.

This role is integral to managing complex claims associated with both Energy (upstream, midstream and downstream) and Power (conventional and renewable’s). The successful candidate will work in close partnership with clients, markets and cross-functional teams, including claims preparation, placing and engineering colleagues across the organization. This position demands proactive leadership in claims management, strategic problem solving, and negotiation, while also contributing to business development by supporting broking teams in client retention and acquisition.

We will count on you to:

• Actively manage complex claims within the Energy & Power sector, providing leadership and ownership to ensure successful project completion.
• Collaborate closely with clients and internal teams, supporting broking efforts through participation in client pitches and Requests For Proposal meetings.
• Develop and implement innovative claims solutions and value proposition strategies that address evolving client needs and enhance service delivery.
• Handle technical aspects of claims including negotiation, strategy development, and risk mitigation to optimize outcomes and minimize Marsh’s exposure.
• Lead research on major loss incidents and coordinate marketing initiatives to raise the profile of Claims Solutions both internally and externally.

What you need to have:

• In-depth knowledge of the Energy & Power industry and insurance market, with expertise in market claim procedures and strong carrier relationships.
• Excellent negotiation, presentation, and communication skills, with the ability to formulate effective claim strategies.
• Proven ability to work collaboratively within teams and build strong relationships with internal and external stakeholders.
• Commercial acumen to sell claims solutions and mitigate Marsh risk by closing claims optimally.
• Willingness to travel as required to meet client and organizational needs.

What makes you stand out?

• Experience in claims advocacy or claims management within the Energy & Power sector, including both conventional and renewable energy.
• Demonstrated success in delivering training, technical publications, and marketing initiatives to enhance claims capabilities.
• Strong research skills and experience benchmarking data to support claims solutions development.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.