Claims Administrator - temporary opportunity

Marshmallow; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An innovative firm is on a mission to revolutionize the insurance industry by creating tech-first financial products tailored for newcomers. With a focus on exceptional talent and a supportive culture, employees are central to decision-making and problem-solving. The company values ambition and creativity, fostering a collaborative environment where high-quality results are delivered swiftly. Join a growing team that has already insured over a million drivers and is committed to making a significant impact in the market. Be part of a journey that emphasizes personal growth and community support.

Benefits

Free breakfast and lunches

Snacks, drinks, and social events

Job description

We’re building a huge technology company that helps make moving countries easier. To fulfill our global ambitions, we need extremely ambitious people.

We back those who step outside the norm—people who find themselves on a different path, either by choice or circumstance. The exceptions to the rules that others aren’t interested in serving. Those are the ones we want to back, in everything we do.

So far, we’ve helped over one million drivers get a fairer price on their car insurance, most of them UK newcomers. Now, we’re creating tech-first financial products for anyone moving to a new country—people whose problems we are uniquely positioned to solve.

Values and Behaviours

At Marshmallow, we live and breathe our values. They define who we are, what we stand for, and how we work daily. Could this be you? Check out our open roles.

We think big and long-term and are unafraid of solving problems in novel ways.

Great leadership is the bedrock of great companies. That’s why we invest heavily in development and measure all roles, regardless of level, against a set of key behaviours. This framework helps set expectations and supports your growth.

1. We're future-obsessed

   We know our long-term goals and provide an inspiring vision to reach them. We anticipate changes in market conditions, regulation, and technology to stay ahead.

2. We raise the bar

   With unreasonably high ambition, we ensure we work with the best people and support their potential. We also act swiftly to eliminate mediocrity.

3. We're culture icons

   We are committed to our culture, acting in line with our values and encouraging others to prioritize culture.

4. We get things done

   We deliver high-quality results quickly, both in teams and cross-functionally.

What’s it like to work here?

Hear from our team members...

Charlie

"There are other areas in engineering I’m interested in across the company. My managers are very supportive, helping me identify improvements and discussing my progress in reviews."

Jerome

“Our focus is helping customers reach us easily after an accident, which can be complex but rewarding, as we assist them when they need us most.”

Maria

"We’re building an insurance company from scratch. Engineers here are central to decision-making, solving many problems at the core of our solutions."

We believe to solve big problems, we need exceptional people from all walks of life. We foster a culture of belonging, recognition, and influence. Discover more.

Our offices are in London and Budapest. London’s modern office is near Old Street, and Budapest’s new space near Fövám Square is dog-friendly.

Perks & Culture

• Free breakfast and lunches (weekly or biweekly, depending on location)
• Snacks, drinks, and social events

Community & Giving Back

We partner with charities supporting migrants and refugees, offering volunteering days for our team. We support organizations like Breaking Barriers in the UK and Menedék in Hungary.

Join Us

Since 2017, Marshmallow has insured over one million drivers, growing to 600+ colleagues, profitable, and raising substantial capital. We build all our technology in-house, from underwriting to claims, delivering unbeatable prices.

We aim to be a huge tech company, continuously building, testing, and learning to reach our ambitions. Join us on this journey.

Open Roles

If you don’t see a suitable role today, check back soon—new roles are added weekly.

Marshmallow is authorized and regulated by the FCA, registered with the ICO, and incorporated in England and Wales. Our address: 66 City Road, EC1Y 1BD.