Claims Administrator

Personnel Solutions (Midlands) Ltd; Mansfield; On-site; GBP 24,000 - 30,000; Full time

Job summary

Personnel Solutions (Midlands) Ltd in Mansfield is seeking an organised and experienced Claims Administrator to join our team. You will manage initial file setups, recording dates, and generating daily worksheets for site visits.

The role requires excellent customer communication, strong administrative procedures, and the ability to work well both independently and as part of a team. Experience with Microsoft Office is desirable, and a proactive approach is essential.

Qualifications

• Good standard of education.
• Experience of customer communication/involvement.
• Good understanding of administrative working procedures.

Responsibilities

• Complete the initial set up of all new files, including electronic and manual records.
• Set up and accurate recording of dates for new and existing job files.
• Produce daily work sheets and other documentation necessary for site visits.
• Liaising with Technicians and other site staff to ensure the correct documentation is in place.
• Liaise with external providers where required to book relevant appointments.
• Professionally deal with the handling of customer and client enquiries and requests.
• Assist with the deployment of staff to ensure that off site and on-site requirements are effectively resourced.

Skills

Customer communication

Administrative procedures

Excellent communication

Teamwork

Workload management

Microsoft Office

Education

Good standard of education

Tools

Microsoft Office

Job description

Personnel Solutions is looking for an organised and experienced Claims Administrator to join their team in Mansfield.

Hours

• Monday to Friday 8am-5pm

£27,000pa

Responsibilities

• Complete the initial set up of all new files, including electronic and manual records.
• Set up and accurate recording of dates for new and existing job files
• Produce daily work sheets and other documentation necessary for site visits.
• Liaising with Technicians and other site staff to ensure the correct documentation is in place
• Liaise with external providers where required to book relevant appointments
• Professionally deal with the handling of customer and client enquires and requests
• Assist with the deployment of staff to ensure that off site and on-site requirements are effectively resourced.

Skills/Experience

• Good standard of education
• Experience of Customer communication/involvement
• Good understanding of administrative working procedures Skills
• Excellent communication skills and telephone manner.
• Ability to work effectively individually and as part of a team.
• To be able to proactively manage workloads and complete tasks in a timely manner.
• Good interaction with colleagues to ensure continuous workflow.
• Computer literate with experience in the use of Microsoft products