Claims Administrator

Radius; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in sustainable mobility is seeking a dedicated Claims Administrator to support their Claims Team. This role involves handling client inquiries, maintaining accurate claims records, and providing excellent customer service. Ideal candidates will have strong organizational skills and a proactive approach to problem-solving. Join a forward-thinking team and contribute to innovative solutions in the insurance sector.

Benefits

Competitive rewards package

Career development opportunities

Qualifications

• Excellent customer service and communication skills.
• Good organization skills and attention to detail.
• Previous experience in an insurance environment preferred.

Responsibilities

• Answer inbound first notification of loss (FNOL) calls from clients.
• Provide administrative support to Claims Handlers.
• Create and maintain claims files and records.

Skills

Customer Service

Communication

Organization

Problem-Solving

Tools

Microsoft Office

Acturis

Job description

Company Description

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.

Job Description

Your responsibilities day to day will be:

• Answer inbound first notification of loss (FNOL) calls from clients.
• Handle daily email enquiries.
• Provide administrative support to Claims Handlers within the Claims Team.
• Create new claims files and claim entries, keeping records accurate and up to date.
• Service the client promptly and efficiently.
• Support in the production of claims statistics and in accordance with SLA’s.
• Maintenance of a diary system for outstanding workload.
• Prepare and maintain client claims experience records.
• Attend internal and external meetings as required.
  
  

Qualifications

• Excellent customer service and communication skills.
• Good organisation skills and the ability to multitask with good attention to detail.
• Good knowledge of Microsoft Office Products.
• An ability to demonstrate initiative in problem-solving.
• Previous experience working in an insurance environment (preferred but not essential).
• Use of the Acturis insurance system (preferred but not essential).
  
  

Additional Information

Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.

Still Curious?

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected].

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note To Recruitment Agencies

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.