Group Claims Administrator

TN United Kingdom; Blackburn; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading global convenience retailer is seeking a Group Insurance Claims Administrator in Blackburn. The role involves managing insurance claims, developing processes, and supporting communication with insurers. Ideal for detail-oriented individuals with strong Excel skills and a background in insurance or claims handling.

Benefits

Performance Based Bonus Scheme

Access to Apprenticeships

Career Development Opportunities

ASDA Discount Card

Free Secure Car Parking

Dress Down Fridays

Free Eye Test

Qualifications

• Experience in insurance, risk management, or claims handling.
• Ability to manage time and workload effectively.

Responsibilities

• Administering internal claims records for all insurance claims.
• Developing spreadsheets and reporting tools to monitor claims activity.
• Handling communication with insurers and internal stakeholders.

Skills

Attention to Detail

Microsoft Excel

Communication

Tools

Claims Management Tools

Job description

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Role: Group Insurance Claims Administrator
Location: Blackburn, BB1 2FA – Office Based (location subject to change due to planned office relocation)

Contract: Full-Time / Permanent

Company: EG Group

About the Role:

Are you looking for an opportunity to work with insurance claims for a renown international business?

EG Group are looking for an Group Insurance Claims Administrator to join the insurance team and support the management of insurance claims across the business worldwide. This is a new role within a newly created insurance function, providing the opportunity to be part of building a function from the ground up.

The role will initially sit within the Finance team, reporting directly to the Insurance Manager, with a focus on developing processes, maintaining accurate records and supporting communication between EG Group, insurers and internal stakeholders.

This role will suit someone with attention to detail, strong Excel skills and the ability to handle data processing tasks in a methodical and structured way.

Over time, there is scope for the role to develop as the insurance division grows, although equally this could remain a stable and specialist role for someone who enjoys administrative work in a busy, data-driven environment.

What you’ll be doing:

• Administering and maintaining internal claims records for all insurance claims across the Group.
• Developing working spreadsheets, trackers and reporting tools to monitor claims activity and performance.
• Handling day-to-day communication with insurers, brokers and internal stakeholders, ensuring queries are answered promptly and accurately.
• Supporting the design and implementation of new systems and processes for claims handling as the function develops.
• Preparing data packs, summaries and analysis for internal reporting.
• Working closely with operational teams to collect and record accurate incident and claims information.
• Supporting the wider finance and risk functions with insurance-related administration and record-keeping.
• Providing general administrative support for the Group Insurance.

This list is not exhaustive and may be added to or amended from time to time.

What we’re looking for:

• Strong Microsoft Excel skills - comfortable working with spreadsheets, formulas and data sets.
• Excellent attention to detail and organisational skills.
• Good written and verbal communication skills.
• Comfortable managing repetitive data entry tasks alongside more varied project work.
• Ability to work independently, managing time and workload effectively.
• Previous experience in insurance, risk management, claims handling, FNOL or currency-based administration.
• Experience using systems or claims management tools.
• Experience working in a fast-paced, high-volume environment.

Why Join EG Group:

• Performance Based Bonus Scheme
• Access to Apprenticeships and accredited qualifications
• Career development and progression opportunities within a global organization.
• ASDA Discount Card – 15% off all ASDA stores
• Free Secure Car Parking
• Dress Down Fridays
• Prayer and Ablution Facilities
• Work Anniversary Rewards
• Free Eye Test

Who are EG Group?

EG Group is a leading global convenience retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in up to 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic growth.

Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group.