Claims Administrative Assistant (6M FTC)

Starr Companies; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a leading insurance organization as a Claims Administrative Assistant, where you’ll support claims processing and ensure data accuracy. This role offers a unique opportunity to work within a dynamic team, providing essential administrative services that uphold the company's high standards. You'll be instrumental in managing workflows, processing claims, and contributing to the overall success of the organization. With a commitment to inclusivity and professional development, this position is perfect for those looking to grow in a supportive environment while making a significant impact in the insurance industry.

Benefits

Training and Development Opportunities

Inclusive Work Environment

Career Growth Opportunities

Qualifications

• Experience in administrative roles, particularly in claims or insurance.
• Strong attention to detail and ability to manage data accurately.

Responsibilities

• Support claims function with administrative services and data accuracy.
• Manage claims processing and documentation for compliance.

Skills

Administrative Support

Claims Processing

Data Accuracy

Document Management

Regulatory Compliance

Education

High School Diploma

Relevant Certification

Tools

DOCOsoft

Job description

Claims Administrative Assistant (6M FTC) page is loaded

Claims Administrative Assistant (6M FTC)

Apply locations: 30 Fenchurch Avenue, London, UK
Time type: Full time
Posted on: Posted Yesterday
Job requisition id: JR3291

Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry worldwide.

Founded by Cornelius Vander Starr in Shanghai, China in 1919, we are now one of the world's fastest-growing insurance organizations, capable of writing in 128 countries across 6 continents.

Responsibilities include:

1. Supporting the Claims function with administrative services for London and Europe, ensuring data accuracy in line with the claims manual and regulatory requirements.
2. Managing claims processing according to Starr and Lloyd’s standards and authority levels.
3. Proactively managing DOCOsoft workflows, including diaries, and ensuring accurate claims recording.
4. Attaching relevant documentation to each transaction and maintaining comprehensive notes on claim status and next steps.
5. Processing and managing settled direct claims, including diaries on DOCOsoft, and ensuring correct allocations are addressed.
6. Correcting claim signings following premium signings into suspense.
7. Processing manual bridging reserves quarterly, reconciling, and removing them after account updates, including follow-up on direct/manual fees.
8. Reviewing loss fund adequacy, managing recovery of loss funds, uploading bordereaux to DOCOsoft, and monitoring ECF/Lirma incompletes.
9. Providing general administrative support during busy periods, including diary and fee follow-up for complex claims adjusters.
10. Handling ad hoc administrative projects as needed.
11. Reporting any suspicion of financial crime to the Money Laundering Reporting Officer immediately.
12. Operating within the company's standards for Treating Customers Fairly as per regulatory requirements.
13. Managing conflicts of interest to maintain the company's integrity.
14. Advising Compliance and Management of complaints promptly.
15. Identifying and communicating training or resource gaps to management.
16. Promoting teamwork and developing a strong team culture.
17. Ensuring all accounts are contractually certain.

Starr is an equal opportunity employer, committed to creating an inclusive environment for all employees, regardless of gender, ethnicity, age, sexual orientation, disability, or other protected characteristics. We offer excellent training and development opportunities to help our employees grow and succeed.

About Us

Starr Insurance is a global property and casualty insurance organization, supporting risk management and profitable growth for businesses worldwide. Join our talented and passionate team and be part of our continued success.