Claims Adjuster - Professional Indemnity & Liability

Munich Re; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a Claims Adjuster to join their dynamic team in London. In this pivotal role, you will verify and settle Professional Indemnity and Liability claims, ensuring compliance with regulatory standards while positively influencing claims handling. Your expertise will help shape the future of claims management as you engage with a variety of stakeholders. This opportunity offers a chance to work within a supportive environment that values collaboration and professional growth. If you have a passion for claims management and a desire to make a difference, we encourage you to apply!

Qualifications

• Experience in handling Professional Indemnity claims is essential.
• Knowledge of Liability claims is a plus.

Responsibilities

• Verify and settle Professional Indemnity and Liability claims.
• Investigate and negotiate claims as required.
• Provide technical and operational support to management.

Skills

Relevant claims experience in Professional Indemnity

Knowledge of Liability claims

Ability to analyse and set reserves

Ability to manage and organise a caseload independently

Teamwork and support skills

Building and maintaining professional relationships

Microsoft Office proficiency

Knowledge of insurance and reinsurance

Knowledge of the ECF system

Job description

Claims Adjuster - Professional Indemnity & Liability

Company
Great Lakes Insurance SE
Location
London, United Kingdom

Together, we engage with everything we have and are, to help humankind act braver and better.

About Great Lakes Insurance SE:

As specialty provider of primary insurance services in the UK, Great Lakes London Branch (“GLLB”) is a substantial part of Great Lakes Insurance SE in Munich. Our interlocked business model is to seize opportunities closely connected to the reinsurance core business and innovation opportunities, in our role as an integral part of the Munich Re Group.

Great Lakes Insurance UK Limited (“GLLS”), regulated by Prudential Regulation Authority and the Financial Conduct Authority, is a fully owned subsidiary of Great Lakes Insurance SE and acts as the preferred facilitator of agency insurance business in the UK in the post-Brexit world.

About the role:

As a member of the overall Munich Re Claims community, you will actively assist in implementing the Future Global Claims set-up and advance the Munich Re Claims Ambition 2025.

Key Responsibilities:

• Verify and settle Professional Indemnity and Liability claims
• Investigate and negotiate claims as required
• Positively influence the handling and settlement of claims on both direct and reinsurance portfolios
• Check case reserves and ensure adequate provision is made for outstanding liabilities
• Conduct client visits, audit and due diligence where required
• Identify and analyse legal, political and market developments; report those developments and their potential impact on the business to relevant stakeholders
• Provide feedback to underwriters from a claims perspective
• Build and maintain reputation as technical experts and market leaders on casualty claims related issues
• Provide support and assistance to the Deputy Claims Manager and Senior Claims Management where required
• Provide technical and operational support
• Where the loss affects the Reinsurance arrangement, liaise with Munich Re in line with the contractual claims related issues
• Provide regular updates on material developments to the Claims Management

Key Skills & Experience:

• Relevant claims experience in Professional Indemnity
• Knowledge/experience of Liability claims is an advantage
• Able to analyse and set reserves
• Able to manage and organise a caseload of work independently
• Can work effectively as a member of a team and provide support to colleagues
• Able to build and maintain professional relationships
• Microsoft Office proficiency
• Good knowledge of insurance and reinsurance
• Good knowledge of the ECF system

Regulatory & Conduct Requirements:

In addition to the responsibilities set out above, the Claims Adjuster role/function will also become responsible for:

• Ensuring compliance with Insurance Distribution Directive
• Ensuring compliance with Munich Re’s Code of Conduct and the FCA Conduct Rules

If you are excited about this role but your experience does not align perfectly with everything outlined, or you don’t meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for!