Claims Account Handler

TN United Kingdom; Essex; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a skilled Claims Handler to join their dynamic Essex team. In this pivotal role, you will manage a diverse portfolio of Property and Liability Claims across the UK and Europe, ensuring claims are investigated, negotiated, and settled efficiently. Your strong communication and relationship management skills will be essential as you liaise with clients and stakeholders to deliver exceptional service. This position offers the opportunity to thrive in a fast-paced environment while working collaboratively with a dedicated team. If you're motivated to meet and exceed targets, this role could be your next career move.

Qualifications

• Previous claims handling experience with caseload management.
• Experience handling Property Claims covering all perils.

Responsibilities

• Investigate, negotiate, and settle claims efficiently.
• Liaise with Insured, Insurers/Brokers to conclude claims promptly.

Skills

Claims Handling

Negotiation Skills

Communication Skills

Relationship Management

Problem-Solving

Decision-Making

Education

Industry Qualifications

Job description

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An experienced Claims Handler is required by a leading Independent Global Loss Adjuster providing Loss Adjusting, Claims and Risk Management Services. They focus on Speciality Markets and Complex Commercial claims. You will join their Essex Team, reporting to the Claims Manager, and be responsible for managing a portfolio of Property and Liability Claims for the UK and Europe through to settlement.

Key responsibilities:

• Investigate, negotiate, and settle claims
• Liaise with Insured, Insurers/Brokers to conclude claims promptly
• Coordinate with overseas stakeholders
• Produce reports
• Ensure compliance with time reporting and billing
• Collaborate closely with Adjusters as needed
• Attend client review meetings

About you:

• Previous claims handling experience, including caseload management
• Experience handling Property Claims covering all perils
• Excellent written and verbal communication skills
• Strong relationship management skills to build good working relationships with team members, colleagues, and third parties
• Proven negotiation, decision-making, and problem-solving abilities
• Ability to thrive in a high-pressure environment
• Motivated to meet and exceed targets
• Industry qualifications or working towards them
• Willing to work from the office 2-3 days per week

Salary and Benefits:

Hours are Monday to Friday, 9:00 am to 5:00 pm.