Civil Enforcement Officer

Rutland County Council; Oakham; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Generous annual leave

Local Government Pension Scheme

Health and wellbeing focus

Job summary

Rutland County Council is recruiting a Civil Enforcement Officer to patrol local areas, identify parking contraventions and issue penalties as needed. The role involves extensive walking, outdoor work in all weather, and regular training in enforcement and conflict management.

The post requires a full UK driving licence and availability to travel across the county. DBS checks are required; salary is competitive with generous annual leave and LGPS benefits.

Qualifications

• Capable of lone working and safety-conscious in the field.
• Strong attention to detail in identifying contraventions.
• Excellent communication to encourage considerate parking and assist the public.
• Proficient with mobile devices and parking software.

Responsibilities

• Inspect vehicles parked in contravention of regulations.
• Issue penalty charge notices to enforce road traffic orders.
• Patrol on foot across the county and work outdoors in all seasons.
• Attend training in parking enforcement and conflict management.
• Work flexible shifts 8am–6pm with potential evenings, weekends and bank holidays.

Skills

Lone working

Attention to detail

Communication

Computer literacy

Tools

Parking software

Job description

Interview Date(s) - to be decided

Do you enjoy working in the community with residents and visitors? We are looking to recruit a Civil Enforcement Officer to join a close-knit team of likeminded professionals. Our Civil Enforcement Officers are the eyes and ears of the local community, patrolling areas and providing advice to residents and members of the public whilst enforcing road traffic orders and issuing parking fines. If you could do this please read on…

About The Role

• To inspect and identify vehicles parked in contravention of parking regulations
• Issue penalty charge notices where necessary, to ensure our roads are safe and congestion free,
• Walking several miles per day, outdoors in all seasons,
• Full training in parking enforcement will be provided, including conflict management
• Working flexibly on shifts between 8am-6pm weekdays, likely 10am-6pm, with regular evening, weekend and bank holiday work with pay uplifts. Initial training may be within weekday and Saturday 8am-6pm range

Working Hours - 37 hours per week

Additional Requirements

Please note, the successful applicant will need access to a private vehicle; be mobile and able to work from various locations with a full, valid UK driving licence and business vehicle insurance cover. This is to enable travel across the county to undertake the full requirements of the role.

The successful candidate will be required to undertake a standard Disclosure and Barring Service (DBS) check. Costs for the DBS are covered by Rutland County Council.

About You

• Capable of lone working safely, previous experience in an enforcement role preferred
• A keen eye for detail
• An excellent communicator able to encourage considerate parking, sometimes in challenging situations, whilst providing a high level of customer service
• Computer literate, you will be able to apply these skills to using a mobile phone with parking software

Informal Enquiries

For an informal conversation about the role, please contact James Von der Voelsungen, Parking Services Manager at [e-mail]

We review applications frequently; however, in periods of high demand, the role may close earlier than advertised, so we encourage you to apply as soon as possible.

Our Benefits

• Competitive salary
• Generous annual leave entitlement
• Local Government Pension Scheme
• A strong focus on health, wellbeing, and work-life balance

For further information on the benefits of working for Rutland, please see our careers page: Jobs and volunteering | Rutland County Council

Our Values

Our values – Passionate,Ambitious, WorkTogether, and Make a Difference – guide everything we do. We’re looking for people who share these values and want to contribute to strong, supportive teams that deliver positive outcomes for our communities.