Environmental Enforcement Officer

APCOA PARKING UK; Greater London; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Salary £35,912.50 per year

42.5 hours per week

20 days annual leave + 8 bank holidays

Training and Promotion

Employee Discount Scheme

Pension scheme

Job summary

APCOA PARKING UK in Lambeth is seeking an Environmental Enforcement Officer who will patrol streets on foot to enforce local orders and safeguard the environment while assisting residents and the public.

The role requires excellent customer service, teamwork and the ability to handle complaints; you will prepare cases for court, take witness statements and work with Police and other agencies to uphold environmental standards.

Qualifications

• Experience of enforcement work (including security work).
• Knowledge of environmental services such as cleansing and waste collection (desired).
• Skill to converse well to different audiences and work as part of a team.
• Be able to deal with complaints and resolve complex issues.
• Enthusiasm and a positive ‘can do’ attitude to work.

Responsibilities

• Monitor and enforce within the London Borough of Lambeth by foot patrol, make enquiries and pursue action where appropriate.
• Examine reports of littering, fly tipping and dog fouling and other similar offences.
• Issue Fixed Penalty Notices for offences where appropriate.
• Prepare and submit relevant cases for trial and assist legal services in presenting cases to court and attending as a witness when needed.
• Record witness statements and conduct interviews under caution when required.
• Validate and verify personal details of offenders.
• Build good working relations with key service areas and other agencies including the Police.

Skills

Enforcement experience

Environmental enforcement

Customer service

Team player

Public-facing communication

Complaints handling

Job description

The Role

Environmental Enforcement Officer

Location: Lambeth

Hours: 42.5 hours

Salary: £35,912.50 per annum (£16.25 per hour)

Do you enjoy working outdoors? Do you care about the environment, neighbourhood and helping the public? Do you have excellent customer service skills and enjoy being on the go? Could you be our next Environmental Enforcement Officer?

As an Environmental Enforcement Officer, you will enforce local laws to protect the area from litter, dog fouling, various other breaches, and local bye-law violations. So, what can you expect as an EEO? You will be helping members of the public, patrolling streets and upholding environmental conducts.

What you will do:

• You will monitor and enforce within the London Borough of Lambeth by foot patrol, make enquiries and pursue action where appropriate
• You will examine reports of littering, fly tipping and dog fouling and other similar offence
• You will issue Fixed Penalty Notices for offences where appropriate
• You will prepare and submit relevant cases for trial and assist legal services in presenting cases to court and attending as a witness when needed
• You will record witness statements and conduct interviews under caution when required
• You will validate and verify personal details of offenders
• You will build good working relations with key service areas and other agencies including the Police

What you will bring:

• Experience of enforcement work (including security work)
• Knowledge of environmental services such as cleansing and waste collection (desired)
• Skill to converse well to different audiences and work as part of a team
• Be able to deal with complaints and resolve complex issues
• Enthusiasm and a positive ‘can do’ attitude to work

So, could this role be for you? Our Enforcement Officers the eyes and ears of the local area. Patrolling areas, providing advice to residents, and members of the public, whist enforcing environmental orders. You'll be making a real difference to the local area! Many of our current managers started out with us as Enforcement Officer, so this could be a great place to start your career!

If you enjoy being on the go and having an important role in the local area, this role could be ideal for you.

At APCOA, we are always thinking of creative ways to reward our employees. Here is a sample of some of the current benefits on offer:

• £35,912.50 per annum
• 42.5 hours per week- working any 5 from 7 days, including weekends and bank holidays
• 20 days annual leave plus 8 Bank Holidays
• Training and Promotion
• Employee Discount Scheme
• Pension Scheme

We are focused on ensuring APCOA is a fair place to workregardless of age, race, gender or level in the business.We offer an exciting work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the chance for learning and promotion to fulfil their potential while aiming for excellence in their work.