Parking Enforcement Officer

APCOA PARKING UK; Greater London; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Full training

Career progression

Fair workplace

Job summary

APCOA PARKING UK is hiring a Civil Enforcement Officer for Kingston, 42.5 hours per week, with a salary of £32,708 per annum. The role involves patrolling streets and car parks, advising the public and enforcing parking restrictions, with full training provided and clear career progression.

You will report defects to street furniture, keep logs of incidents, and deliver high-quality customer service. A full UK manual license or CBT is desirable, and the team prioritizes a fair, supportive work

Qualifications

• Excellent customer service skills.
• Great communication skills.
• Willingness to work outdoors and engage with the public.

Responsibilities

• Patrol streets and council car parks.
• Advise and uphold parking restrictions.
• Issue parking tickets where appropriate.
• Report defects to street furniture (signs/road markings).
• Maintain a detailed log of violations and debrief incidents.

Skills

Customer service

Communication

Outdoor work

Job description

The Role

Civil Enforcement Officer - Kingston - 42.5 hours per week; £32,708 per annum

Do you enjoy working outdoors, helping people and have great communication skills? Do you have excellent customer service skills and enjoy being on the go?

If the answer is "YES" then keep reading as there are new openings for someone who:

• Wants to have a positive impact on their local area
• Has excellent Customer Service skills and enjoys working with the public
• Has an interest in joining a reliable team, playing a key role in the local community

So, what can you expect as a Civil Enforcement Officer?

You’ll be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions. Yes, you’ll be issuing parking tickets, but you won’t have targets as this job is about creating a positive impact on the local neighbourhood.

• You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
• You will keep a detailed log of the violations and debrief incidents that occur during your shift.
• You will provide a high level of all-round customer service, providing the public with useful information and advice.
• You will need excellent customer care skills, being able to speak to people in a friendly but effective way is a very important part of the role.
• A full UK manual license or CBT license is desirable.

Full training will be provided for the right candidate along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers themselves, so this could be a great place to start your career.

We believe that working for APCOA is great. We are always thinking of creative ways to give more to our employees.

Here is a sample of some of the current benefits on offer:

£32,708 per annum / £14.80 per hour

Working Hours: 42.5 hours per week, 5 days of 7 as per rota

So, if you're the sort of person who enjoys being on the go, this role could be ideal for you.

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business. With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential.