Neighbourhood Enforcement Officer

APCOA PARKING UK; Bromley; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Training and Promotion

Employee Discount Scheme

Pension Scheme

28 days annual leave incl. Bank HOLID

Job summary

APCOA PARKING UK is seeking a Neighbourhood Enforcement Officer in Bromley to patrol streets, enforce environmental orders, and help protect the local area. You will issue penalties and engage with residents and visitors to safeguard the environment.

The role requires a full, clean UK driving licence and a customer‑facing approach, with shifts totaling 42.5 hours per week. APCOA offers structured training, promotion prospects, and a supportive team environment.

Qualifications

• Experience of enforcement work (including security) preferred.
• Knowledge of green services such as cleansing and waste collection.
• Able to adapt and engage with different audiences and work as part of a team.
• Deal with complaints and resolve complex issues.
• Full, clean UK driving licence required.

Responsibilities

• Monitor and enforce laws within Bromley, pursue action where appropriate.
• Examine reports of littering, fly tipping and dog fouling.
• Be able to issue Fixed Penalty Notices where appropriate.
• Prepare and submit relevant cases for trial and assist legal services in court.
• Record witness statements and conduct interviews under caution.
• Validate and verify personal details of offenders.
• And finally, build good working relations with key investors and other agencies including the Police.

Skills

Enforcement experience

Customer service

Driving licence

Teamwork

Job description

The Role

Neighbourhood Enforcement Officer

• Location: Bromley


• Hours: Full-Time; 42.5 hours per week


• Salary: £30,940 per annum

Do you enjoy working outdoors?

Do you care about the environment,neighbourhoodand helping the public?

Do you have excellent customer service skills and enjoy being on the go?

Could you be our next Neighbourhood Enforcement Officer? Do you have a Full, Clean UK Driving Licence?

Neighbourhood Enforcement Officers enforce local laws to protect the area from litter, dog fouling, various other breaches and local bye-law violations. You will be issuing tickets and notices to those who breach these.

So, what can you expect as a NEO?

As an overview, the role is to help members of the public by patrolling the streets and upholding environmental conducts. If you like the idea of that, please read on to get a better insight into the role.

What will you do?

• Monitor and enforce laws within Bromley, make enquiries and pursue action where appropriate.


• Examine reports of littering, fly tipping and dog fouling and other similar offences.


• Be able to issue Fixed Penalty Notices for offences where appropriate.


• Prepare and submit relevant cases for trial and assist legal services in presenting cases to court and attending as a witness when needed.


• Record witness statements and conduct interviews under caution when required.


• Validate and verify personal details of offenders.


• And finally, build good working relations with key investors and other agencies including the Police.

What will you bring?

• Experience of enforcement work (including security work) preferred


• Knowledge of green services such as cleansing, and waste collection is desired.


• Be able adapt and engage with different audiences and work as part of a team.


• Be able to deal with complaints and resolve complex issues.


• Enthusiasm and a positive ‘can do’ attitude to work.


• A full, clean UK driving licence will be needed for this role

So, could this role be for you?

Neighbourhood Enforcement Officers are the eyes and ears of the local area. Patrolling areas, providing advice to residents, and members of the public, whist enforcing environmental orders. You will be making a real difference to the local area!

Many of our current managers started out as Enforcement Officers, so this could be a great place to start your career!

At APCOA, we are always thinking of creative ways to reward our employees. Here is a sample of some of the current benefits on offer:

• £14.00 per hour


• 42.5 hours per week- working any 5 from 7 days, including weekends and bank holidays - 8.5 hour shifts


• 28 days annual leave includes 8 Bank Holidays


• Training and Promotion


• Employee Discount Scheme


• Pension Scheme

If you enjoy being on the go and having an important role in the local area, this role could be ideal for you.

We are focused on ensuring APCOA is a fair place to workregardless of age, race, gender, or level in the business. We offer an exciting work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the chance for learning and promotion to fulfil their potential while aiming for excellence in their work.