Civil Enforcement Officer

Marston Holdings Limited; Birmingham; Hybrid; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Competitive leave

Full training and uniform

Health and well-being support

Gym discounts

Pension and Death in Service benefit

Green travel schemes

Job summary

Marston Holdings Limited is seeking a Civil Enforcement Officer to patrol streets and car parks, offering guidance to the public and enforcing fair parking. You will spend long periods outdoors, contribute to safe streets, and report issues in partnership with local authorities.

Ideal candidates are calm, professional, dependable, and able to work outdoors in all weather. Driving licence is preferred but not essential.

Qualifications

• Enjoy working outdoors and independently for extended periods.
• Ability to communicate clearly with the public.
• Demonstrate accountability and sound judgement in street environments.

Responsibilities

• Patrolling streets and car parks with confidence and professionalism.
• Supporting the public with clear, helpful guidance on where to park.
• Spending extended periods outdoors and reporting issues such as abandoned vehicles.
• Encouraging fair and safe parking and helping traffic move smoothly.
• Working in partnership with local authorities and councils.

Skills

Patrolling

Public guidance

Outdoor work

Customer service

Job description

Civil Enforcement Officer

A role with responsibility,purposeand real impact in your community

This is a role for people who value independence, take responsibility seriously,enjoy working outdoorsand are motivated to make a positive difference in their local community. As one of our Civil Enforcement Officers-also known as Traffic Wardens or Parking Attendants-you'llhelp keep streets safe,accessibleand fair for everyone. Every day is varied and engaging, requiring accountability, soundjudgementand the ability to work outdoors in all weathers whileplaying an important part in supporting the public.

Whatyou’llbe doing:

• Patrolling streets and car parks with confidence and professionalism
• Supporting the public with clear, helpful guidance, including advice on where to park safely
• Spending extended periods outdoorson your feet, staying active in all weather conditions
• Encouraging fair and safe parking by issuing notices whenrequired
• Helping to keep traffic moving and neighbourhoods accessible
• Reporting issues such as abandoned vehicles or blocked access points
• Working in partnership with local authorities and councils
• Acting with integrity and contributing to a safer, more welcoming community

Whatmakes a great Civil Enforcement Officer:

• Enjoy working alonefor extended periodsandvalue being part of a supportive team
• Physically resilient and happy outdoors in all weathers
• A high levelofself-motivation and accountability
• Strong people skills with a calm, professional, approachable manner
• Care about fairness, community safety and doing the right thing
• Confident and consistent when dealing with challenges
• DrivingLicencePreferred but not essential

Working Hours

• 42.5 hours per week
• 5 days on, 2 days off
• Shifts between 2:00pmand 11:00pm

What'sin it for you:

• Competitive leave and family-friendly benefits
• Full training,developmentand uniform
• Healthandwell-being support and gym discounts
• Retail,traveland leisureperks
• Green travel schemes
• Pension and Death in Service benefit
• Recognition for the important work you do

About Us:

Marston Holdings, together with our NSL brand, is deeply rooted in the communities we serve. We provide smart, technology-enabled services that help local people,neighbourhoodsand councils function safely and smoothly every day. Our teams are a familiar, supportive presence on the streets-working closely with residents,visitorsand partners to keep public spaces moving, accessible and welcoming for everyone.

All offers are subject to DBS clearance. We are an equal-opportunity employer committed to inclusion and fairness for all

INDT