Cisco Software Success Lead Onboarding Adoption Renewals

Computacenter; Greater London; Vor Ort; GBP 45.000 - 70.000; Vollzeit

Zusammenfassung

A leading technology firm in Greater London is seeking an experienced Customer Success Specialist. In this role, you will focus on driving the onboarding, deployment, and adoption of Cisco software to optimize customer outcomes. You will collaborate with customers and internal teams to enhance strategies, support renewals, and foster successful partnerships. Ideal candidates will have a strong background in Customer Success and stakeholder management, with knowledge of Cisco technologies being advantageous. Become part of a dynamic team and help customers maximize their technology investments.

Qualifikationen

• Experienced in Customer Success, software, Cisco, or sales environments.
• Strong understanding of software lifecycle and customer success methodologies.
• Proficiency with Customer Success tooling preferred.

Aufgaben

• Drive onboarding and deployment of Cisco software.
• Track deployment progress and customer health.
• Collaborate with Cisco and internal teams for customer success.

Kenntnisse

Customer Success

Stakeholder management

Analytical skills

Communication skills

Negotiation

Problem solving

Tools

Totango

Jobbeschreibung

A leading technology firm in Greater London is seeking an experienced Customer Success Specialist. In this role, you will focus on driving the onboarding, deployment, and adoption of Cisco software to optimize customer outcomes. You will collaborate with customers and internal teams to enhance strategies, support renewals, and foster successful partnerships. Ideal candidates will have a strong background in Customer Success and stakeholder management, with knowledge of Cisco technologies being advantageous. Become part of a dynamic team and help customers maximize their technology investments.