Cisco & Meraki - Tests, Fixes & Repairs

JR United Kingdom; Cheltenham; On-site; GBP 45,000 - 50,000; Full time

Job summary

A leading IT services company is seeking a Technical Logistics Manager with expertise in Cisco & Meraki. This hands-on managerial role focuses on testing, fixing, and managing logistics processes, offering excellent career progression opportunities within a supportive environment. Candidates must hold or be eligible for SC clearance.

Qualifications

• Candidates must have or be eligible for SC clearance upon hire.
• Preferably have experience in RMA processes and testing.

Responsibilities

• Perform proactive Cisco & Meraki testing, fixing, and repairing.
• Ensure high customer satisfaction through timely returns and updates.
• Manage stock allocation and dispatch.

Skills

Managerial skills

RMA background

Testing and fixing experience

Job description

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Client:

InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

Cisco & Meraki - Tests, Fixes & Repairs – £45-50K – Office based - Bracknell

My client is an impressive, forward-thinking, award-winning Cisco-focused IT services company with a heavy focus in the logistics and RMA world. This is an exciting pathway directly to a hands-on / managerial role within Cisco and Logistics.

Why?

• Mentorship leading to a department manager role within a couple of years
• Great career progression opportunities in a supportive, high-growth team environment

You will join an exciting Cisco Logistics team, working alongside the department manager who will mentor and guide you. You will learn and document your new knowledge. This role offers a hands-on, team leadership pathway with potential to become the manager through succession.

Candidates MUST have or be eligible to gain SC clearance upon hire.

Key Skills required:

• Managerial skills and experience
• Preferably RMA background, e.g., testing, fixes, repairs, RMA experience

This company has a clear vision, strong leadership, impressive clients, and excellent growth prospects. They value their team and care about their employees.

Responsibilities:

• Perform proactive Cisco & Meraki testing, fixing, and repairing, e.g., testing returned kit, replacing power supplies, testing, and re-stocking or external repairs
• Ensure high customer satisfaction through timely returns, dispatch, repair updates, and contract support
• Use technical knowledge to support support calls and bid management
• Manage stock allocation and dispatch
• Meet deadlines and maintain high standards under pressure
• Handle projects involving stock management, warranty, and RMA processes
• Lead, manage, and optimize your team’s performance
• Document and improve processes, generate reports, and provide recommendations
• Maintain overall quality standards

Please click the button to apply, email [emailprotected], or call 020 3004 8235 for more information.

Technical Logistics Manager – Cisco & Meraki – £45-50K – Office based - Bracknell