Cisco & Meraki - Tests, Fixes & Repairs

JR United Kingdom; Northampton; On-site; GBP 45,000 - 50,000; Full time

Job summary

A leading IT services company is seeking a Technical Logistics Manager to manage Cisco & Meraki testing and repairs. This role offers mentorship, career progression, and requires strong managerial skills and a background in RMA processes. Join a supportive team environment with great growth opportunities.

Qualifications

• Managerial experience and skills required.
• Preferably RMA background in testing and repairs.
• Eligibility for SC clearance upon hire.

Responsibilities

• Perform proactive testing and repairs of Cisco & Meraki equipment.
• Lead and optimize team performance.
• Ensure customer satisfaction through timely processing and support.

Skills

Managerial skills

Customer service

Team leadership

Job description

Job Title:

Technical Logistics Manager – Cisco & Meraki – £45-50K – Office based - Bracknell

Company:

InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment

Location:

Northampton, United Kingdom

Job Category:

Other

Job Description:

This role involves managing Cisco & Meraki testing, fixes, and repairs within a logistics-focused IT services company. The position offers a pathway to a managerial role, with mentorship and career progression opportunities.

Key Responsibilities:

• Perform proactive testing, fixing, and repairing of Cisco & Meraki equipment, including routers, switches, and access points.
• Ensure customer satisfaction through timely processing, repairs, and support.
• Support support calls, bid management, and stock management.
• Lead and optimize team performance, documenting processes for reporting and improvement.

Requirements:

• Managerial experience and skills.
• Preferably RMA background, including testing, repairs, and returns.
• Eligibility for SC clearance upon hire.

Additional Information:

Great growth opportunities, a supportive team environment, and impressive customer base await the successful candidate.

Application:

Please apply via the button or contact [emailprotected] / call 020 3004 8235 for more information.