Cinema Manager - Llandudno

Cineworld Cinemas Ltd; Wales; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading cinema company is seeking a Cinema Manager in Wales to oversee day-to-day operations, ensuring excellent customer service and efficient team management. This role offers the opportunity to develop your career within the cinema industry, with benefits including complimentary cinema visits and a variety of employee perks. Ideal candidates are passionate about cinema and customer satisfaction.

Benefits

Complimentary cinema visits

28 days holiday per year

Pension scheme

Cash back healthcare plan

Eye care scheme

Retail incentives

Qualifications

• Experience in managing teams or cinemas.
• Ability to resolve customer complaints effectively.
• Knowledge of health and safety legislation.

Responsibilities

• Ensure adequate staffing levels at all times.
• Control stock and manage cash reconciliation.
• Address and resolve customer complaints.
• Recruit, train, and coach team members.
• Monitor compliance and maintain standards.

Skills

Staff management

Customer service excellence

Operational management

Financial acumen

Job description

Overview

As a CinemaManager, you will use your existing experience to ensure the smooth running of the cinema. This diverse role will see you managing the commercial aspects of the cinema. In addition to this, you will be highly visible providing a superior level of customer service and leading the team to deliver an unrivaled cinema experience.

Responsibilities

• Ensuring adequate staffing levels at all times
• Stock Control
• Cash reconciliation
• Addressing and resolving customer complaints
• Recruitment, induction and training
• Coaching Team Leaders and Team Members
• Adherence to Health and Safety legislation
• Monitoring compliance and maintaining standards
• Delivery of the Company Strategy to be the best place to watch a movie
• Performance management
• Operations management
• Budgetary management

Benefits and Perks

Not only may you be able to see films before they're open to the public but you will be eligible for the Premiere Pass which entitles you and up to two guests complimentary cinema visits and discounts on food and drink, so you can all enjoy a night at the movies on us!

Cineworld Cinemas offers a wide variety of benefits; all employees are entitled to 28 days holiday per year (inclusive of bank holidays), Virtual GP, you may also want to join our contributory pension scheme, cash back healthcare plan and eye care scheme.

In addition to this we also offer retail incentives and in house competitions where you can win amazing prizes!

At Cineworld we review our benefits on a regular basis and there are lots more rewards to come! Terms and conditions apply to some benefits.

Career Path

A Cinema Manager role within Cineworld Cinemas may provide the path to reach your career aspirations. There is the opportunity to obtain a wealth of experience and develop your skills to potentially progress to a General Manager vacancy. If you have a team focus, a passion for customer service and are looking for a challenging and rewarding role then this is the one for you.