Cinema Guest Experience Specialist | Flexible Shifts

Showcase Cinemas; Dudley; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Flexible shift patterns

Employees passes for friends & family

Free popcorn & drink on shift

30% discount on food & drinks

Employee assistance programme

Job summary

Showcase Cinemas in Dudley is seeking a General Assistant to deliver an unrivalled guest experience with superior customer service and active involvement in driving product sales.

You will greet and guide guests, work across counters and cinema areas, and respond to questions about latest releases. A positive attitude and ability to work in a fast-paced environment are essential to succeed in this role.

Qualifications

• A positive attitude towards customer service.
• Desire to create a first-class guest experience.
• Willingness to work across all cinema departments.

Responsibilities

• Provide excellent customer service to cinema visitors and manage queues effectively.
• Serve at ticket and refreshment counters and keep areas clean.
• Answer customer queries about releases and offerings.
• Ensure every guest has a great experience.

Skills

Customer service

Communication

Teamwork

Flexible attitude

Adaptable

Job description

Showcase Cinemas in Dudley is seeking a General Assistant to deliver an unrivalled guest experience with superior customer service and active involvement in driving product sales.

You will greet and guide guests, work across counters and cinema areas, and respond to questions about latest releases. A positive attitude and ability to work in a fast-paced environment are essential to succeed in this role.