Cinema Guest Experience Associate — Flexible Shifts

Showcase Cinemas UK; Glasgow; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Flexible shifts

Employee passes

Discounts on food & drinks

Free popcorn and drink on shift

Employee wellbeing support

Pension scheme

Training & career development

Monthly rewards & recognition

Job summary

Showcase Cinemas UK is seeking a General Assistant in Glasgow to deliver an unrivalled guest experience with friendly, proactive service and active upselling of our products.

You will greet guests, guide them through the cinema journey, serve at ticket and refreshments counters, keep the venue clean, and work flexibly across departments to support our busy screens and events. No prior experience required, only a positive attitude and willingness to work evenings and weekends.

Qualifications

• Exceptional attitude towards customer service.
• Willingness to work unsociable hours, evenings and weekends.
• Ability to drive sales while delivering a great guest experience.

Responsibilities

• Provide excellent customer service to cinema visitors.
• Hands-on at ticket and refreshment counters.
• Keep cinema, auditoria and facilities clean and tidy.
• Answer queries about latest releases and cinema offerings.
• Ensure every guest has a great experience.

Skills

Customer service

Communication

Teamwork

Sales awareness

Job description

Showcase Cinemas UK is seeking a General Assistant in Glasgow to deliver an unrivalled guest experience with friendly, proactive service and active upselling of our products.

You will greet guests, guide them through the cinema journey, serve at ticket and refreshments counters, keep the venue clean, and work flexibly across departments to support our busy screens and events. No prior experience required, only a positive attitude and willingness to work evenings and weekends.