ChS Passenger Assistant NBG086

Worcestershire County Council; Worcester; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Brilliant Pension Scheme

Professional Learning & Development

Job summary

Worcestershire County Council is seeking ChS Passenger Assistant NBG086 to support safe transport for pupils and service users. The role involves assisting with passenger boarding, helping passengers on and off vehicles, and working as part of the Driver-led team to ensure comfort and safety.

A DBS check is required due to safeguarding duties. The position is permanent, 25 hours per week, based at Baxter College (Kidderminster) with travel to Rigby Hall School as needed.

Qualifications

• Ability to undertake moderate physical activity.
• DBS disclosure required before appointment.
• Good communication and people skills with passengers.

Responsibilities

• Transport passengers to schools and day centres.
• Assist passengers with getting on/off vehicle and with mobility aids.
• Work closely with the Driver as part of a team to ensure safety and comfort.

Skills

Passenger transport

Teamwork

Communication

Job description

Job Title: ChS Passenger Assistant NBG086
Ref: NBG086
Salary: £13,761 per annum
25 Hours per Week
Location: Baxter College (Kidderminster) (to Rigby Hall School)
Team: TSU Operations
Permanent

The Role

Approachable, friendly, and always there with a smile? Can you see yourself transporting children and adults to our schools and day centres?

We are looking to appoint enthusiastic and flexible individuals who are calm under pressure with good communication and people skills concerning our passengers.

You will work as part of a team with the Driver and assist with moving passengers.

You will need to be a team player working closely with our passengers, some of whom have an enhanced care requirement, ensuring their comfort and safety.

A key task in these roles is to physically assist passengers as necessary to and from the vehicle and help them on and off the vehicle by means of step or the vehicle lift according to their level of need.

Candidates require the ability to undertake moderate physical activity, sometimes in a confined space.

The role involves traveling on a vehicle on a split shift to safely transport passengers to their destination which may include in the morning and the afternoon.

Due to the nature of the work a criminal record check via the DBS disclosure service will also be required

For further information on this role, please contact the Transport Unit: [e-mail]

Benefits:

You’ll find an overview of the benefits Worcestershire County Council have to offer on our webpage Why work for us? | Worcestershire County Council, so do take a look! Some of these offers include:

• Brilliant Pension Scheme:The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme and is a valuable part of the pay and reward package for employees working in local government.
• Professional Learning & Development: We actively encourage learning and development for all our staff should they want to progress further or explore other areas within the organisation.

Equality & Diversity:

The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents.

Disclosure Barring Service (DBS)

This post is exempt under the Rehabilitation of Offenders Act 1974 and as such appointment will be conditional upon the receipt of a satisfactory response to a check of criminal records via the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands, or final warnings, as well as convictions. The County Council has a commitment to safeguarding service users in our care.

Application Closing Date: 6th Novemebr 2026

Anticipated Interview Date: TBC

Attached documents

Passenger Assistant PS.pdf
Passenger Assistant JD.pdf