Passenger Assistant

Oxfordshire County Council; Kidlington; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

LGPS

Retail discounts

Carers leave

Volunteer time off

Flexible hours

Job summary

Oxfordshire County Council's Fleet Services team seeks a compassionate passenger assistant to safely convey service users to and from SEN schools and day services. You will help users board and alight vehicles and support individuals in a dignified, respectful manner.

Working with drivers and staff, you will uphold high standards of safety, accuracy and customer care, and you will receive disability awareness and safeguarding training.

Qualifications

• Good standard of general education and the ability to communicate clearly.
• Able to deal with challenging situations around people with disabilities.
• Will undertake disability awareness and safeguarding training.

Responsibilities

• Assist in the safe conveyance of service users to/from SEN schools and day services.
• Help service users board and alight the vehicle and move to the correct service.
• Work with the driver and staff to ensure passenger movements are safe and dignified.

Skills

Communication

Disability awareness

Safeguarding

Education

General education

Job description

Job Introduction

About Us

Here at Fleet Services, we pride ourselves on our commitment to safeguarding, conveying vulnerable people with dignity and respect, using fully trained staff in specialised passenger vehicles in accordance with service requirements.

About the Role

The main duties are to assist in the safe conveyance of service users to/from SEN schools, and Adult and Learning Disability Day Services, for various activities and respite care needs. This will require helping service users, leaving their homes, boarding the vehicle, alighting from the vehicle and making their way to the appropriate service in a safe and dignified manner.

You will be required to work co-operatively with the vehicle driver and any other staff involved to ensure that passenger movements and journeys are completed safely and effectively to accomplish the desired outcome.

To maintain our high standards of customer care, accuracy, safety and effectiveness in all work tasks and a mature, disciplined approach to our duties.

About you

Although no formal qualifications are required for this post you should have a good standard of general education and the ability to communicate and share information. The ability to deal with challenging situations and be comfortable around people with learning and physical disabilities. Successful candidates will undertake disability awareness and safeguarding training.

Rewards and benefits

It really is true that every single job role here contributes to bettering the lives of the people in our county - we want to do this for our employees too. We are proud of our strong flexible working culture, including the opportunity for flexibility on working hours and the use of technology to support agile working. We offer some of the very best learning and development opportunities to support your ongoing development.

• You will have access to a Local Government Pension Scheme with employer contributions of up to 19.9% of your salary; a range of local and national retail discounts; and a host of enhanced family-friendly policies including carers leave and paid time off for volunteering.

Your office base may be subject to change as we are currently transitioning between temporary and permanent office locations due to the closure of County Hall. If this is applicable to you, you will be notified, but no reimbursement will apply in respect of travel.

Our commitment to: Equality, Diversity and Inclusion

At Oxfordshire County Council we are proud of our diverse workforce.

Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave.

We have a number of staff network groups which provide peer support, education and safe spaces for all.

Our commitment to: Guaranteed Interview Schemes

As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job.

We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job.

For those leaving care without any further education, we guarantee an interview for our apprenticeships.

We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.

Our commitment to: Safeguarding

Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults.

We expect all employees, workers and volunteers to share this commitment.

We will ensure that all our recruitment and selection practices reflect these commitments.

Our commitment to: Flexible Working

We are open to discussions about flexible working, which can include flexi-time, part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.

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