Christmas Night-Shift Food Customer Assistant (+£3/h)

Marks & Spencer Plc; Lytham St Annes; On-site; GBP 12,398,000 - 17,909,000; Full time

Benefits offered by this job

Unsocial premium

Job summary

Marks & Spencer Plc is seeking a Customer Assistant for the Food section to work night shifts and support peak trading periods. You’ll provide excellent service, stock shelves, and engage with customers using Sparks and in-store tech to enhance the shopping experience.

Role requires resilience, a team-first attitude, and a willingness to adapt across store areas. A +3.00 p/h unsocial premium applies to eligible hours, with potential full-time hours during busy weeks.

Qualifications

• Excellent customer service and communication skills.
• Ability to work under pressure in a fast-paced retail environment.
• Willingness to learn product knowledge and use in-store tech tools.

Responsibilities

• Provide five-star service to customers on the shop floor.
• Assist with stocking shelves and keeping the food section tidy.
• Use Sparks and in-store devices to help customers find products.
• Sell and promote new food products while upselling where appropriate.

Skills

Customer service

Team player

Digital literacy

Tools

Sparks

Job description

Marks & Spencer Plc is seeking a Customer Assistant for the Food section to work night shifts and support peak trading periods. You’ll provide excellent service, stock shelves, and engage with customers using Sparks and in-store tech to enhance the shopping experience.

Role requires resilience, a team-first attitude, and a willingness to adapt across store areas. A +3.00 p/h unsocial premium applies to eligible hours, with potential full-time hours during busy weeks.