Christmas Night Shift: Food Customer Assistant

Marks & Spencer Plc; Trowbridge; On-site; GBP 12,000 - 19,000; Full time

Benefits offered by this job

Unsocial hours premium (£3/h)

Job summary

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You’ll be on the frontline, delivering five-star service in a high-demand retail environment, including night shifts.

Candidates should be resilient, digitally confident, and ready to roll up their sleeves day in and day out, working across store areas as required. An unsocial premium of £3 per hour applies to hours between 22:00 and 06:00.

Qualifications

• Experience in delivering high-quality customer service.
• Able to work under pressure in a fast-paced environment.
• Comfortable using store digital tools to assist customers.

Responsibilities

• Provide frontline customer service in the Food section.
• Assist customers with product knowledge and recommendations.
• Operate standard store devices and Sparks App to enhance the shopping experience.
• Support across store areas and adapt to changing shifts.

Skills

Customer service

Resilience

Digital tools

Tools

Sparks App

Job description

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You’ll be on the frontline, delivering five-star service in a high-demand retail environment, including night shifts.

Candidates should be resilient, digitally confident, and ready to roll up their sleeves day in and day out, working across store areas as required. An unsocial premium of £3 per hour applies to hours between 22:00 and 06:00.