Christmas Night Shift Customer Assistant (Flexible Hours)

Marks & Spencer; Macclesfield; On-site; GBP 12,398,000 - 15,154,000; Full time

Benefits offered by this job

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Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant for our Food section. You will be at the frontline, helping customers, serving quickly, and using Sparks App and in-store devices to enhance each interaction.

The role emphasizes delivering five-star service under pressure, with flexibility to work across store areas. You will be part of a resilient team that drives store growth and customer satisfaction.

Qualifications

• Excellent customer service and a friendly, helping attitude.
• Ability to work flexibly across store areas and shifts.
• Comfort using Sparks App and in-store technology to assist customers.

Responsibilities

• Provide five-star service to customers in a fast-paced environment.
• Assist customers, restock shelves and maintain store standards.
• Use Sparks App and devices to enhance the shopping experience.
• Collaborate with team to deliver a seamless customer journey.

Skills

Customer service

Team player

Flexible to work across store areas

Digital tools

Resilience under pressure

Tools

Sparks App

In-store devices

Job description

Marks & Spencer in the United Kingdom is seeking a Customer Assistant for our Food section. You will be at the frontline, helping customers, serving quickly, and using Sparks App and in-store devices to enhance each interaction.

The role emphasizes delivering five-star service under pressure, with flexibility to work across store areas. You will be part of a resilient team that drives store growth and customer satisfaction.