Christmas Night Shift: Customer Assistant + £3/h Premium

Marks and Spencer; Greater London; On-site; GBP 12,398,000 - 20,664,000; Full time

Benefits offered by this job

Unsocial hour premium

Job summary

Marks & Spencer is hiring a Customer Assistant in our Food section to be at the frontline of our busy store. You’ll deliver five-star service, sell our latest food products, and work across store areas to meet customer demand with a positive, high-energy approach.

We value resilience, team spirit, and the ability to thrive under pressure in a fast-paced retail environment. Night shifts include a £3 premium for unsocial hours (22:00–06:00).

Qualifications

• Willingness to work at night, 22:00–06:00 breaks and shifts.
• Must be 18 years or older due to safety regulations.
• May be required to work up to full-time hours in weeks around December.
• Comfortable using digital tools and in-store devices.

Responsibilities

• Provide five-star service at pace to customers.
• Sell and confidently recommend new food products to customers.
• Serve, stock shelves and help drive growth in sales.
• Be digitally confident using Sparks App and in-store devices.

Skills

Customer service

Team player

Resilience

Tools

Sparks App

Job description

Marks & Spencer is hiring a Customer Assistant in our Food section to be at the frontline of our busy store. You’ll deliver five-star service, sell our latest food products, and work across store areas to meet customer demand with a positive, high-energy approach.

We value resilience, team spirit, and the ability to thrive under pressure in a fast-paced retail environment. Night shifts include a £3 premium for unsocial hours (22:00–06:00).